Ainol Novo FAQ

1. Can not open the media player
--Check battery
-Connect the power adapter and then check again
--If it is still cannot be opened, please contact our reseller

2. Screen is flashing after starting up
--short of power, please charge

3 Headphones can not hear sound
--please check whether the volume has been set to 0
--please check whether the music file has been damanged. Try playing other music to determine. If the file has been damaged, it could lead to serious noise or skips.

4. Can not copy the file
--Confirm whether the computer and the player is properly connected
--Confirm whether the storage space is full