Ainol Novo9 FireWire Quad Core 9.7 Inch Retina Screen RAM 2GB Android Tablet PC 16GB

Questions on Ainol Novo9 FireWire Quad Core 9.7 Inch Retina Screen RAM 2GB Android Tablet PC 16GB

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• From ali at 5/22/13 11:32 PM
  • is this suppurt with any sim card????
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 9 Firewire do not support SIM card,support external 3G USB Dongle.
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• From Rinaldy at 5/20/13 4:39 AM
  • Dear Store,
    
    Do you have Ainol Novo 9 Spark in stock now? How much the total cost for 1 unit including Screen protector,cover/case,and stylus plus shipping to Jakarta - Indonesia, and how many days? Thank you so much for your attention.
  • Ainol Novo:
    Thank you for your mail.
    We have Ainol Novo 9 Firewire in stock and ready to send,the shipping cost to Jalarta is 26.0USD,you will got your package in 5 days around.
  • Do you find this question helpful?  Yes   No
• From Carl at 5/16/13 10:11 AM
  • Did you think to put modem 3g in Novo9 FireWire?
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 9 Spark only support external 3G USB Dongle,do not build in 3G.
  • Do you find this question helpful?  Yes   No
• From nd1969 at 5/15/13 10:12 PM
  • Allwinner is releasing JB 4.2.2. for its A31 based devices.
    
    It seems that Onda has already released the official rom, that is going through final tests.
    
    What about your official version? Is it just a matter of days?
    Would this JB release solve wifi issues?
  • Ainol Novo:
    Thank you for your mail.
    We are testing the final version,we will release on our website soon.
  • Do you find this question helpful?  Yes   No
• From Romi at 5/10/13 3:41 PM
  • This tablet (AINOL NOVO9 SPARK) could be charged by USB (when is connected to my computer)?
    
    Thank you!
  • Ainol Novo:
    Thank you for your mail.
    No,please use the wall charger.
  • Do you find this question helpful?  Yes   No
• From Cr7 at 5/10/13 1:03 PM
  • Hi..
    What is version of the firmware that ainol-novo firewire is using now? is it the last?
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 9 Firewire is pre-installed with Android 4.1.1 OS.
  • Do you find this question helpful?  Yes   No
• From Pablo at 5/10/13 11:18 AM
  • 1° Hello I would like to know how much is shipping to Argentina?
    2 ° The delay in reaching?
    3 ° You can attach a keyboard?
    
    Thanks
  • Ainol Novo:
    Thank you for your mail.
    The shippiong cost to Argentina is 26.0USD,you will got your package in 10 days around.
    Ainol Novo 9 Spark support external Keyboard,Mouse and Flash Drive.
  • Do you find this question helpful?  Yes   No
• From ahmed saad at 5/10/13 5:41 AM
  • hi there
    i want to ask about Ainol Novo9 FireWire Quad Core 9.7 Inch Retina Screen RAM 2GB Android Tablet PC 16GB
    dose it support bluetooth and arabic language ??
    thanks
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 9 Spaek do not build in Bluetooth,support Arabic Language.
  • Do you find this question helpful?  Yes   No
• From Marty at 5/8/13 8:05 AM
  • Hi,
    I ordered a Ainol Novo9 FireWire Quad Core 9.7 Inch Retina Screen RAM 2GB Android Tablet PC 16GB on the 7th of May and paid for express postage, How long would it be before it arrives as it says its "Processing" on the site.
    (Australia)
    Thanks
    Marty.
  • Ainol Novo:
    Thank you for your mail.
    We are preparing for your package and we will udpate the tracking number in one business days.
  • Do you find this question helpful?  Yes   No
• From Станислав at 5/7/13 8:15 AM
  • 1.Сколько стоит доставка в Россию и сколько это будет времени?
    2.В ваших планшетах имеется русский язык?
    3.Если я обнаружу неполадку что мне делать (в России)?
    Заранее спасибо!
    (Извините что пишу на родном языке)
  • Ainol Novo:
    Thank you for your mail.
    We support shipping to Russia and the shipping cost is 26.0USD,you will got your package in 10 days around.
  • Do you find this question helpful?  Yes   No
• From Mayur at 5/7/13 12:30 AM
  • Can you ship to India, if yes cost.
  • Ainol Novo:
    Thank you for your mail.
    We support shipping to India and the shipping cost is 26.0USD.
  • Do you find this question helpful?  Yes   No
• From szMooKker at 5/7/13 6:06 PM
  • The speed in MHz of the GPu? Cache L1, L2 of CPU?
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 9 Spark CPU is 1GHz Quad Core,Cache L2.
  • Do you find this question helpful?  Yes   No
• From Cris at 5/6/13 4:52 AM
  • To change the language to Portuguese (Brazil)?
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 9 Firewire is pre-installed with Portuguese Language.
  • Do you find this question helpful?  Yes   No
• From Aguero at 5/3/13 8:19 AM
  • If the SIM card supports?
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 9 Firewire do not support SIM Card.
  • Do you find this question helpful?  Yes   No
• From jimmy's at 5/1/13 2:54 PM
  • Hi!
    When you have the intention to update the OS from 4.1.1 to newer Android version, for example 4.2.2, for NovoSpark 9.7"?
    
    Thank you
  • Ainol Novo:
    Thank you for your mail.
    We are testing Ainol Novo 9 Spark Android 4.2.2 Firmware.
  • Do you find this question helpful?  Yes   No
• From Ricardo at 4/28/13 7:18 AM
  • Cual seria el costo de envio a Bolivia y cuanto tiempo tomaría??
  • Ainol Novo:
    Thank you for your mail.
    The shipping cost by Airmail is 26.0USD,you will got your package in 10 days around.
  • Do you find this question helpful?  Yes   No
• From PAOLO at 4/23/13 7:45 AM
  • Hallo, is there a reseller in the United States?
  • Ainol Novo:
    Thank you for your mail.
    We do not have reseller in United States.
  • Do you find this question helpful?  Yes   No
• From tommas at 4/22/13 12:58 AM
  • hi,
    i want to order the black version.
    do i have to pay the same charges as the other or h.k have free shipment.
    thanks.
  • Ainol Novo:
    Thank you for your mail.
    The shipping cost by Airmail is 26.0USD.
  • Do you find this question helpful?  Yes   No
• From User at 4/19/13 1:03 PM
  • Currently it is 1ghz.
    Will it become 1,5ghz with firmware update? Or will it stay like this?
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 9 Spark is build in 1.0GHz Quad Core CPU.
  • Do you find this question helpful?  Yes   No
• From moresh at 4/19/13 1:37 AM
  • how much is the total cost of delivery to Nairobi Kenya
  • Ainol Novo:
    Thank you for your mail.
    The shipping cost to Kenya is 26.0USD.
  • Do you find this question helpful?  Yes   No
• From amr at 4/17/13 5:43 AM
  • do you have a seller in Egypt ?
    what about the warranty ??
    WiFi problem ??
    maintenance for any hardware problem in egypt ?
  • Ainol Novo:
    Thank you for your mail.
    We do not have reseller in Egypt and all our Ainol Novo come with 12 months warranty.
    Ainol Novo 9 Spark WIFi bug was fixed by the latest firmware.
    We will have fully test before we send,any question please tell us.
  • Do you find this question helpful?  Yes   No
• From Natalia at 4/16/13 7:58 AM
  • Hi, how long is the shipping to Brazil?
    
    Tks
  • Ainol Novo:
    Thank you for your mail.
    You will got your package in 10 days around by Airmail.
  • Do you find this question helpful?  Yes   No
• From Shadi at 4/14/13 12:43 AM
  • Hi,
    Please, I have some questions:
    1- Does it support Arabic language?
    2- Bluetooth, GPS, 3G?
    4- Shipping cost and time to Saudi Arabia?
    5- Battery working time?
    6- Screen sensitivity?
    
    Thank you
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 9 Firewire support Arabic Langauge and do not build in Bluetooth,GPS and 3G.
    The shipping cost to Saudi Arabic is 26.0USD,and you will got your package in 10 days around.
    Ainol Novo 9 Spark build in 10000mAh battery,and support 5-6 hours Video Playing.
    Ainol Novo 9 Spark support 5 point touch screen.
  • Do you find this question helpful?  Yes   No
• From vinod at 4/14/13 9:20 PM
  • 1) Do you have an outlet in Singapore(or dealer)through whom I can buy this?
    
    2) I am travelling to Osaka(Japan) & can I buy it there?
    
    3) If I have to ship to singapore,what is the shipping cost/customs tax etc?
    
    4) Most Important-Have you managed to fix the poor WIFI connectivity problems?
  • Ainol Novo:
    Thank you for your mail.
    We do not have reseller in Singapore,and we support shipping to Japan.
    The shipping cost to Singapore is 15.5USD,and Ainol Novo 9 Firewire bug was fixed by Firmware update.
  • Do you find this question helpful?  Yes   No
• From Charles Yang at 4/13/13 11:51 AM
  • Which one of the Ainol products has longest battery hours? My old 7 tablets only last 2 hours then I need to recharge the battery. Also do you keep updating the Android OS to the latest Google Android OS?
  • Ainol Novo:
    Thank you for your mail.
    You can check Ainol Novo 7 Venus and Novo 8 Talos.
    We will release the firmware update all the time.
  • Do you find this question helpful?  Yes   No
• From kamran at 4/13/13 6:28 AM
  • hi,shipping to iran,how much cost?
  • Ainol Novo:
    Thank you for your mail.
    We support shipping to Iran and the shipping cost is 26.0USD.
  • Do you find this question helpful?  Yes   No
• From Nikolas at 4/11/13 10:59 AM
  • Hello!
    Cyprus, how long and how much would be the shipping cost?
    Thank you!
  • Ainol Novo:
    Thank you for your mail.
    The shipping cost to Cyprus is 15.5USD,and you wil got your package in 10 days around.
  • Do you find this question helpful?  Yes   No
• From Selg at 4/6/13 10:35 AM
  • Hello
    
    what is the shipping cost for 1x Ainol Novo9 Spark delivered to France ;
    Zip code 94440
    thks for your reply
    rgds
  • Ainol Novo:
    Thank you for your mail.
    The shipping cost by Airmail is 26.0USD.
  • Do you find this question helpful?  Yes   No
• From Frannie at 4/6/13 6:23 PM
  • Do all models have a microphone and support voice-to-text?
  • Ainol Novo:
    Thank you for your mail.
    Yes,Ainol Novo 9 Firewire have microphone and support Voice to text.
  • Do you find this question helpful?  Yes   No
• From luis muro at 4/6/13 6:20 PM
  • cuanto costaría el envio a peru deseo mucho esta en color blanco y las opciones de envio puedo depositar a alguna cuenta y cuanto seria el costo en general gracias
  • Ainol Novo:
    Thank you for your mail.
    We have Ainol Novo 9 Spark white version in stock and ready to send.
  • Do you find this question helpful?  Yes   No
• From George Oliveira at 4/4/13 11:40 AM
  • good afternoon
    
    About this tablet could pay via paypal and you send me to Brazil, São Paulo Postal code: 02274-001. how soon can you send me after approval by paypal.
    
    Another detail as states sending the tablet?
  • Ainol Novo:
    Thank you for your mail.
    We support Paypal,when we got your payment,we will send your package in one or two business days.
  • Do you find this question helpful?  Yes   No
• From Ruslan at 4/4/13 10:48 AM
  • Hello! There is a delivery to Russia and how much will it cost? Thank you!
  • Ainol Novo:
    Thank you for your mail.
    We support shipping to Russia and the shipping cost is 26.0USD.
  • Do you find this question helpful?  Yes   No
• From Rene at 3/31/13 11:44 AM
  • Hola:
    - Cual es el costo de envio a Torreon, Coahuila, Mexico?
    - Tiempo de entrega?
    - Llega al domicilio que esta en PayPal si pago por este medio?
    Gracias por sus respuestas...
  • Ainol Novo:
    Thank you for your mail.
    The shipping cost to Mexico is 26.0USD,you will got your package in 7 days around.
    We support Paypal and West Union.
  • Do you find this question helpful?  Yes   No
• From Paulo Celso at 3/31/13 9:59 AM
  • how to import into Brazil without fees? thanks.
  • Ainol Novo:
    Thank you for your mail.
    We will print your package value under 50USD.
  • Do you find this question helpful?  Yes   No
• From Kaiser at 3/30/13 9:14 AM
  • Hello, i'm from bangladesh. Whether novo 9 works with a 2g/3g gsm mobile sim or with a 3g usb modem. How can i get warranty from bangladesh?
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 9 Spark do not build in SIM Card Slot,only support external 3G USB Dongle.All our Ainol Novo come with 12 months warranty.
  • Do you find this question helpful?  Yes   No
• From Phil at 3/29/13 4:15 PM
  • How much space is available to download android applications?
  • Ainol Novo:
    Thank you for your mail.
    Android OS will take about 2-3GB and apps space is 13-14GB.
  • Do you find this question helpful?  Yes   No
• From spiro at 3/29/13 1:34 AM
  • good morning, i am interesting to bay tablet... what is your best tablet that you sagest me to bay.
    
  • Ainol Novo:
    Thank you for your mail.
    You can check Ainol Novo 9 Spark,Hero II and Crystal.
  • Do you find this question helpful?  Yes   No
• From Inna at 3/29/13 1:16 AM
  • Hello. I received my order. Thank you!!! :-)
  • Ainol Novo:
    Thank you for your mail.Any question please tell us.
  • Do you find this question helpful?  Yes   No
• From stravos at 3/28/13 12:42 PM
  • Can I now how much the Ainol Novo9 Firewire with shippig to Greece cost ?
  • Ainol Novo:
    Thank you for your mail.
    The shipping cost to Greece is 26.0USD.
  • Do you find this question helpful?  Yes   No
• From dave at 3/26/13 4:32 PM
  • when will you build a novo7 firewire with gps & bluetooth. next version maybe.
  • Ainol Novo:
    Thank you for your mail.
    When we got in stock,we will email you.
  • Do you find this question helpful?  Yes   No
• From Александр at 3/26/13 1:08 PM
  • Сколько стоит доставка в Украину и сколько это будет по времени?
  • Ainol Novo:
    Thank you for your mail.
    The shipping cos to Ukraine is 26.0USD,you will got your package in 7-10 days around.
  • Do you find this question helpful?  Yes   No
• From Emu at 3/26/13 3:36 AM
  • Hi,
    Do you sell protective cases for the Ainol Novo9? They don't appear as an accessory under related products.
  • Ainol Novo:
    Thank you for your mail.
    For Ainol Novo 9 Leather case,please check it here (http://www.ainol-novo.com/ainol-novo9-spark-leather-case-9-7-inch-protective-case.html) (http://www.ainol-novo.com/ainol-novo9-spark-leather-case-black.html)
  • Do you find this question helpful?  Yes   No
• From Jose Blanco at 3/26/13 3:30 AM
  • Me podeis el enlace de como actualizar el último firmware en inglés solo encuentro en chino, gracias.
  • Ainol Novo:
    Thank you for your mail.
    We will release the latest Firmware and update guide on our website.
  • Do you find this question helpful?  Yes   No
• From Andreas Oberrauch at 3/25/13 6:41 AM
  • Hi ,
    1.) Can I now how much the Ainol Novo9 Firewire with shippig to Italy cost ?
    2.) Were can I buy a Ainol Novo9 Firewire in a shop ?
  • Ainol Novo:
    Thank you for your mail.
    The shipping cost to Italy is 26.0USD.We do not have reseller in Italy.
  • Do you find this question helpful?  Yes   No
• From mamali at 3/25/13 4:14 AM
  • hi,why you dont have quality pictures about your products?(Ainol Novo9 FireWire Quad Core)!!
  • Ainol Novo:
    Thank you for your mail.
    We will update on our website soon.
  • Do you find this question helpful?  Yes   No
• From 3mrullah at 3/23/13 1:16 PM
  • Hello,
    
    How long and how much would be the shipping cost to Turkey?
    Is it supports Turkish language?
    
    Thank you.
  • Ainol Novo:
    Thank you for your mail.
    The shipping cost to Turkey is 26.0USD,you will got your package in 12 day saround.
    Ainol Novo 9 Language support list,please check it here (http://www.ainol-novo.com/news/ainol-novo9-spark-language-support-list/)
  • Do you find this question helpful?  Yes   No
• From XPSC at 3/22/13 11:07 AM
  • Hello,
    I have some questions:
    
    1- What is the period of final delivery to Chile, specifically in zip code 4132362?
    2- Is there any way you send the product with low value so I can pay the import taxes less expensive?
    3- In stock?
    4- Supports Bluetooth USB with OTG cable?
    5- If no Bluetooth support, I can use this OTG cable (http://www.ebay.com/itm/Micro-USB-Host-OTG-Cable-W-Micro-USB-power-for-Sam-sung-i9100-i9300-i9220-9250-/111005755335?pt=PDA_Accessories&hash=item19d87567c7) to connect a keyboard and mouse?
    6- You ship by USPS Priority?
    
    I'm using Google Translator
    
    Regards
  • Ainol Novo:
    Thank you for your mail.
    The shipping cost to Chile is 26.0USD.
    We will print your package value under 50USD,but we are not sure about your local customs.
    Ainol Novo 9 Firewire is in stock and ready to send.
    Novo9 Firewire do not support Bluetooth.
    We support Express DHL/EMS and USPS.
  • Do you find this question helpful?  Yes   No
• From David at 3/21/13 1:05 PM
  • Do you know if this unit will be upgraded to Android 5 (Key Lime Pie)? Thank you.
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 9 Firewire support Android 4.2 update,when google release Android 5.0 we will release the firmware.
  • Do you find this question helpful?  Yes   No
• From Guido at 3/21/13 7:40 AM
  • Hello, some questions please.
    1) can i use your product in Italian language?
    2) can i update your product to Android 4.2
    3) are costs of shipping in Italy 26 USD? How you can send (DHL, AIRMAIL, INSURANCE?)
    4) What package do you use for shipment (can you help me to reduce/avoid taxes or costs of duty?)
    
    Very Thanks
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 9 is pre-installed with Italian Language.
    Android Novo9 Firewire support Android 4.2 update.
    The shipping cost by Airmail is 26.0USD and Express is 31.9USD.
    We will print your package value under 50USD,but we are not sure about your local customs.
  • Do you find this question helpful?  Yes   No
• From samy at 3/21/13 1:18 AM
  • Does the tablet support 3g usp e1550?
    I had asked the question if it supports bluetooth via usb and if yes any?
    
    
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 9 Firewire support 3G USB E1550.Novo 9 Firewire do not support Bluetooth.
  • Do you find this question helpful?  Yes   No
• From Beast at 3/21/13 11:03 PM
  • Hi, if I buy 2 of these tablets, is shipping still 26USD or will it be double?? It is to South Africa, thank u!
  • Ainol Novo:
    Thank you for your mail.
    The shipping cost is $51.20
  • Do you find this question helpful?  Yes   No
• From Jai at 3/21/13 10:18 PM
  • Hey whats the difference between the nova9 firewire and the spark. and also does the firewire has usb on the go ?
    
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 9 Firewire and Spark are the same products,Firewire have OTG function.
  • Do you find this question helpful?  Yes   No
• From DancemaN360 at 3/20/13 11:44 AM
  • Does the Wirefire and Hero 2 have bluetooth and GPS.
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 9 Firewire and Hero 2 do not have Bluetooth and GPS.
  • Do you find this question helpful?  Yes   No
• From thanos at 3/20/13 6:58 AM
  • this version have WIFI and greek language?i can write word in greek?
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 9 Firewire have WIFI and pre-installed with Greek Language.Support Write word in Greek.
  • Do you find this question helpful?  Yes   No
• From Felipe at 3/19/13 4:49 PM
  • Buenas, quisiera hacer unas consultas.-
    
    1° A que se refiere con el Plug Type?, que veo que tiene varias opciones al mismo precio.-
    
    2° Precio de Envio para Chile pero envio Express? .-
    
    De antemano Muchisimas Gracias.-
    
    Saludos.-
  • Ainol Novo:
    Thank you for your mail.
    We will send the right adapter according your shipping address.
    The shipping cost to Chile is 26.0USD.
  • Do you find this question helpful?  Yes   No
• From Ami Aronovich at 3/19/13 3:20 PM
  • hi i want to buy Ainol Novo9 how can i chose the color white?
    because i didn't saw that i can chose the color of the tablet.
    thank lot.
    
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 9 White version,please check it here (http://www.ainol-novo.com/ainol-novo9-spark-quad-core-9-7-inch-retina-screen-ram-2gb-dual-camera-16gb.html)
  • Do you find this question helpful?  Yes   No
• From Varamanoe at 3/19/13 3:10 PM
  • Are you going to release a unit with a GPS included or external supported???
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 10 Captain will build in GPS.
  • Do you find this question helpful?  Yes   No
• From Sergio at 3/19/13 11:24 AM
  • Hi,
    It is possible to upgrade the S.O. version 4.1.1 to 4.2 (Jelly Bean)???
    Thanks
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 9 Firewire support Android 4.2 Jelly Bean Update.
  • Do you find this question helpful?  Yes   No
• From Armen at 3/19/13 9:53 AM
  • Hi
    I want to buy a tablet, but I have some questions:
    You can send to Hong Kong or Singapore mail?
    You check the product before shipping, and guarantee the quality?
    I need a quality tablet with the latest firmware and sent by regular mail! (Hong Kong or Singapore)
    
    I live in Armenia
    
    Best regards
    Armen
  • Ainol Novo:
    Thank you for your mail.
    We support HKPOST and Singapost,
    We will have fully test before we send,all our Ainol Novo come with 12 months warranty.
  • Do you find this question helpful?  Yes   No
• From Felipe at 3/19/13 8:34 AM
  • Ante que todo buenas Ainol, mis consultas son las siguientes.-
    
    1º El despacho hacia Chile supongo que tendra una valor de USD$26 pero si coloco una direccion especifica (calle y numero) es el mismo valor o hay otro recargo, ademas si uso por envio express es otro recargo cierto?
    
    2º Segun lei en otras respuestas, tienen convenio de pago via Paypal, Western Union y Transferencia Bancaria.-
    
    3º Con respecto al Plug que se puede elegir, a que se refiere? que dan varias opciones al mismo precio.-
    
    Estoy realmente interesado en esta Tablet por eso la cantidad de preguntas.-
    
    De antemano Muchisimas Gracias-
  • Ainol Novo:
    Thank you for your mail.
    The shipping cost to Chile by Airmail is 26.0USD.
    We support Paypal,West Union and Bank Transfer.
    We provide US,EU,AU and UK adapter,we send the right adapter according your shipping address.
  • Do you find this question helpful?  Yes   No

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