Ainol Novo10 Hero Dual Core Tablet PC 10.1 Inch Dual Camera HDMI Bluetooth WIFI 16GB

Questions on Ainol Novo10 Hero Dual Core Tablet PC 10.1 Inch Dual Camera HDMI Bluetooth WIFI 16GB

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• From Jahir at 5/21/13 4:32 AM
  • Is Ainol Novo Hero 10 Dual Core Support Huawei E303 WCDMA USB modem?
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 10 Hero Dual Core support Huawei E303 USB Dongle.
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• From Jahir at 5/21/13 4:28 AM
  • Is Ainol Novo 10 Hero Dual Core support Huawei E303 WCDMA USB modem?
  • Ainol Novo:
    Thank you for your mail.
    Ainol Hero Dual Core support Hauwei E303 Dongle.
  • Do you find this question helpful?  Yes   No
• From Mohamed Gamal at 5/14/13 12:43 PM
  • I am living in Egypt , so if I made an order , how can I use the warranty in my country ?? ,, in another words, do you have an agent guarantee your product if something happens !?
  • Ainol Novo:
    Thank you for your mail.
    We do not have argent in Egypt,all our Ainol Novo come with 12 months warrany,any question please tell us.
  • Do you find this question helpful?  Yes   No
• From a at 5/14/13 11:11 AM
  • display resolution dpi ?
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 10 Hero Screen PPI is 149.
  • Do you find this question helpful?  Yes   No
• From Ahmad Arsalan at 5/8/13 1:03 PM
  • I have two questions
    1- Is your service available in Afghanistan.
    2- Do you have a shop in Afghanistan.
  • Ainol Novo:
    Thank you for your mail.
    We do not have reseller in Afghaniastan and all our Ainol Novo come with 12 months warranty.
  • Do you find this question helpful?  Yes   No
• From User eltopo at 5/8/13 12:27 AM
  • How to charge from USB 5V cable ? becouse I can not carry 12V AC cable every day,,,,,
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 10 Hero Dual Core use 12V 2A,do not support 5V 2A charger.
  • Do you find this question helpful?  Yes   No
• From april at 5/7/13 3:33 PM
  • I cannot download the goole maps on my novo ainol tablet. how can I do it?
    
    April
  • Ainol Novo:
    Thank you for your mail.
    Please download the apps from Google Play Store.
  • Do you find this question helpful?  Yes   No
• From Hi at 5/6/13 11:39 AM
  • Hello, what is the battery life on this and hero II ? Thanks
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 10 Hero build in 8000mAh battery,support Video playing for 5 hours.
  • Do you find this question helpful?  Yes   No
• From Carlos lagunes at 4/25/13 4:41 PM
  • If I buy three, only pay one delivery?
  • Ainol Novo:
    Thank you for your mail.
    Yes,you just need one payment.
  • Do you find this question helpful?  Yes   No
• From HO at 4/21/13 8:29 PM
  • Does it supports Micro USB charging.
    Wall charger but not USB am I correct.
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 10 Hero Dual Core do not support USB charging.
  • Do you find this question helpful?  Yes   No
• From brodyn at 4/20/13 10:14 AM
  • how much the cost for buy ainol hero 10 and send to indonesia (balikpapan city) ?
  • Ainol Novo:
    Thank you for your mail.
    The shipping cost to Indonesia is 26.0USD by Airmail.
  • Do you find this question helpful?  Yes   No
• From mo7med at 4/15/13 10:46 AM
  • I have novo hero 10.1 . .. some apps don't support .why? Like viber I want to installed it . Thanks
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 10 Hero support most Android Apps,we will test Viber for you.
  • Do you find this question helpful?  Yes   No
• From greenmiks at 4/11/13 7:43 PM
  • Hi,
    Do you have list of USB Modem support by Ainol Novo10 Hero?..
    Thanks
  • Ainol Novo:
    Thank you for your mail.
    Please check it here (http://www.ainol-novo.com/news/ainol-novo-dual-core-3g-usb-dongle-list/)
  • Do you find this question helpful?  Yes   No
• From jrome at 4/7/13 1:11 PM
  • What ils thé last firmware for ainol héros 2 quadcore?
    Where can i download?
  • Ainol Novo:
    Thank you for your mail.
    Please download the latest Ainol Novo Hero II Android 4.2.2 Firmware.
  • Do you find this question helpful?  Yes   No
• From jas at 4/7/13 6:30 AM
  • What are the differences between this and hero 2?
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo Hero Dual Core use Dual Core CPU and Hero II build in Quad Core CPU.
  • Do you find this question helpful?  Yes   No
• From Bryan at 4/6/13 8:27 PM
  • Where can I get a travel charger? Will a 9V 2A 2.5mm work??
    
  • Ainol Novo:
    Thank you for your mail.
    We will release Ainol Novo 10 Hero traver charger.
  • Do you find this question helpful?  Yes   No
• From sebas at 4/5/13 5:47 AM
  • Hi. First, this price is us$?. Is it true it doesnt play flash player?. I could play games lIke fifa 13 in there?
  • Ainol Novo:
    Thank you for your mail.
    Yes,the price is USD and Ainol Novo Hero Dual Core support Flash Player.
  • Do you find this question helpful?  Yes   No
• From MANUEL at 4/5/13 12:56 AM
  • porque no se puede instalar algunas aplicaciones en ainol novo.
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 10 Hero support APK install and Goolge Play Store instal.
  • Do you find this question helpful?  Yes   No
• From Al at 4/5/13 5:52 PM
  • Hi! Does the Hero support usb otg? Can I plug in a usb flash drive to transfer files or watch movies?
    Kind thanks,
    -Al :)
  • Ainol Novo:
    Thank you for your mail.
    Yes,Ainol Novo 10 Hero support OTG function,you can connect with your Flash Drive,Hard Driver,3G USB Dongle,Mouse,Keyboard through OTG cable.
  • Do you find this question helpful?  Yes   No
• From MANUEL at 4/4/13 3:21 PM
  • AINOL NOVO:
    
    HOLA, TENGO UNA TABLET AINOL NOVO HERO 10 CON ANDROID 4.1.1. Y RESULTA QUE HAY MUCHAS APLICACIONES QUE NO PUEDO INSTALAR COMO : TUENTI CLASSIC,BIKE MANIA, ANGIR BIRD, ETC.
    
    QUE SE PUEDE HACER PARA ARREGLAR ESTE PROBLEMA?
    GRACIAS DE ANTEMANO.
  • Ainol Novo:
    Thank you for your mail.
    Please download from Google Play Store.
  • Do you find this question helpful?  Yes   No
• From Mohammed Moawad at 4/1/13 4:51 PM
  • I have ainol novo hero 10.1
    I accidentally dropped it and the outer screen glass was broken, It's working perfectly and no other crashes of Internal screen.
    where can I replace that screen glass???
  • Ainol Novo:
    Thank you for your mail.
    Please contact our after-sale support service.
  • Do you find this question helpful?  Yes   No
• From Darren at 4/1/13 3:06 AM
  • My order no is32076773. Pls check for me tablet status? Thank
  • Ainol Novo:
    Thank you for your mail.
    We do not have your order number,Can you check it for us?
  • Do you find this question helpful?  Yes   No
• From Maizener at 4/1/13 1:36 AM
  • would you intend to add Arabic language to this device in the future? and is it hard to add it by my self? please respond soon :(
    thanks...
  • Ainol Novo:
    Thank you for your mail.
    When we release the latest firmware,we will add Arabic Language.
  • Do you find this question helpful?  Yes   No
• From Darren at 4/1/13 9:24 PM
  • When can I get my tablet?
  • Ainol Novo:
    Thank you for your mail.
    Can you tell us your order number?We will check it for you soon.
  • Do you find this question helpful?  Yes   No
• From cesk at 3/31/13 6:05 PM
  • how much i should pay for the product included taxes
    because i want to buy one for bolivia
    and which mean of transportation you are using to send this product?
  • Ainol Novo:
    Thank you for your mail.
    We will print your package value under 50USD,but we are not sure about your local customs.
    We support Express and Airmail.
  • Do you find this question helpful?  Yes   No
• From linda at 3/28/13 12:15 PM
  • How do I get on play store on the ainol novo 10 .
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 10 Hero is pre-installed with Google play Store.
  • Do you find this question helpful?  Yes   No
• From Raf at 3/27/13 11:29 PM
  • Hello.
    How much does the entire product box with shipping box weights? (Since customs tax is based around a calculation with weight).
  • Ainol Novo:
    Thank you for your mail.
    The shipping cost is 26.0USD.
  • Do you find this question helpful?  Yes   No
• From george at 3/26/13 12:14 PM
  • Hello
    pls inform me
    1.what is the shipping cost by express DHL and delivery days to greece ?
    2.can i be root user as on others tablets using Android 4.1 Jelly Bean ?
    3.can i boot another linux-android using TF card or usb stick ?
    4.does the micro-usb recognize an external WI-fi usb stick and use it for wireless connection?
    5.can i use wireless mouse or only Bluetooth mouses?
    sorry for so many questions
    Thanks
  • Ainol Novo:
    Thank you for your mail.
    The shipping cost to Greece is 31.9USD,you will got your package in 5-7 days around.
    Ainol Novo 10 Hero Dual Core come with Android 4.1 OS.
    Hero support OTG function and build in Micro SD card slot.
    Ainol Nov Hero Dual Core build in Bluetooth and support Bluetooth Mouse.
  • Do you find this question helpful?  Yes   No
• From NKatirtzoglou at 3/26/13 9:00 AM
  • Is there any way to add greek to this device??
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 10 Hero support Greek language.
  • Do you find this question helpful?  Yes   No
• From Jon at 3/25/13 2:47 PM
  • what price is GPS Dongle for Ainol Novo 10 hero?
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo Hero do not support GPS Dongle.
  • Do you find this question helpful?  Yes   No
• From chloe at 3/25/13 12:37 PM
  • I have the ainol novo 10 hero and I am just wondering how do you take a print screen on it?
  • Ainol Novo:
    Thank you for your mail.
    For Ainol Novo Hero Screen protector,please check it here (http://www.ainol-novo.com/original-ainol-novo-10-hero-10-1-inch-android-tablet-protective-case.html)
  • Do you find this question helpful?  Yes   No
• From teplok at 3/24/13 11:43 PM
  • Ainol Novo, I had bought Nono Tab 10 Hero two month ago... but untill this time I don't know how to use front camera... Can help me... ? thank..
  • Ainol Novo:
    Thank you for your mail.
    Please shelf the back camera .
  • Do you find this question helpful?  Yes   No
• From Maxime at 3/23/13 10:59 AM
  • Hi,
    
    I would like to know does the Ainol Hero Dual Core support Android 4.2? If yes, where can we dowload the firmware? Thank you!
  • Ainol Novo:
    Thank you for your mail.
    When we got the latest Android 4.2 Firmware,we will submit on our website.
  • Do you find this question helpful?  Yes   No
• From kwaku at 3/23/13 5:29 AM
  • can i use any of your tablets to make and receive phone calls?
  • Ainol Novo:
    Thank you for your mail.
    Now we do not have Ainol Novo support SIM Phone Call.
  • Do you find this question helpful?  Yes   No
• From Boss at 3/21/13 7:32 PM
  • Does Ainol Novo10 Hero support Java on Web brouser?
    Thks in avance...
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 10 Hero support Java.
  • Do you find this question helpful?  Yes   No
• From Olaniyi at 3/20/13 1:51 PM
  • Please i am in Nigeria, is there assurance that if i order, it will be delivered safely to me by the courier or i will have to go and get it at a designated place? Also, in case it gets lost, do i get a replacement?
  • Ainol Novo:
    Thank you for your mail.
    Of course,if you have not got your package,we will resend a new one for you.
  • Do you find this question helpful?  Yes   No
• From ahmed mamdouh at 3/16/13 9:02 AM
  • How much customs and delivery shipping to Egypt ? ans estimated time
    
    thanks
  • Ainol Novo:
    Thank you for your mail.
    The shipping cost to Egypt is 26.0USD,you will got your package in 12 days around.
    We will print your package value under 50USD,but we are not sure about your local customs.
  • Do you find this question helpful?  Yes   No
• From everton at 3/14/13 4:39 PM
  • Does Amazon in the USA stock the Ainol ?
  • Ainol Novo:
    Thank you for your mail.
    No.
  • Do you find this question helpful?  Yes   No
• From Adrian at 3/14/13 2:27 AM
  • Which will cost shipping on Poland?
  • Ainol Novo:
    Thank you for your mail.
    The shipping cost to Poland by Airmail is 26.0USD.
  • Do you find this question helpful?  Yes   No
• From Ali at 3/9/13 9:33 AM
  • Just purchased Novo Hero. turned it on but only get front screen. instruction manual not very helpful how do i get it working
  • Ainol Novo:
    Thank you for your mail.
    We will submit English Manual on our website.
  • Do you find this question helpful?  Yes   No
• From jelle at 3/7/13 6:05 AM
  • Can I buy a seperate charger, because my charger is broken?
  • Ainol Novo:
    Thank you for your mail.
    We will release Ainol Novo 10 Hero Dual Core Charger.
  • Do you find this question helpful?  Yes   No
• From ahmed at 3/4/13 10:17 PM
  • how can i add folders in home screen to ainol novo hero dual core?
  • Ainol Novo:
    Thank you for your mail.
    Just hold the apps logo for 5 seconds.
  • Do you find this question helpful?  Yes   No
• From chris at 2/27/13 9:23 PM
  • How do I turn on the Bluetooth on my hero10.cannot find on tablet.thanks.
  • Ainol Novo:
    Thank you for your mail.
    Please turn on Bluetooth and search available.
  • Do you find this question helpful?  Yes   No
• From wilson at 2/26/13 4:24 AM
  • Shipping costs to Colombia, and as time goes and what is the benefit of Ainol points
  • Ainol Novo:
    Thank you for your mail.
    The shipping cost to Colombia is 26.0USD and you will got your package in 3-5 business days byExpress.
  • Do you find this question helpful?  Yes   No
• From adelnour24 at 2/26/13 10:17 PM
  • i want buy Ainol Novo Hero 10.1 Dual Core but i Want support Arabic Language
    ?????????? fast help ??????????????????????????????
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 10 Hero Quad Core do not support Arabic Language.
  • Do you find this question helpful?  Yes   No
• From adelnour24 at 2/25/13 3:08 PM
  • Hi i want buy Ainol novo hero dual core 10.1 but it support arabic language ? Need help faaaaast
    
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 10 Hero Dual Core do not support Arabic Language.
  • Do you find this question helpful?  Yes   No
• From Peter Chan at 2/25/13 1:41 AM
  • I notoced that my aonil novo 10 hero battery not recharged thrut he usb cable even the status on the battery is indicated charging. Please advise how can it be charged without directly using the power pluge
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo Hero Dual Core do not support charging by USB,please use Wall Charger.
  • Do you find this question helpful?  Yes   No
• From Cousin at 2/24/13 1:42 PM
  • My tablet has no charger, could tell, what specifications i need for buy a new one?
  • Ainol Novo:
    Thank you for your mail.
    All Ainol Novo come with charger,please check your package,Ainol Novo Hero Dual Core use 12V2A charger.
  • Do you find this question helpful?  Yes   No
• From Kickr at 2/24/13 9:18 AM
  • Does KingSoft Office, QuickPic, ROM Toolbox, Link2SD, MyPhoneExplorer run on Ainol Novo 10 Hero ?
  • Ainol Novo:
    Thank you for your mail.
    We are not sure,but we will check it for you.
  • Do you find this question helpful?  Yes   No
• From fayeR at 2/24/13 10:18 PM
  • My ainol hero hangs.. It just keeps showing the ainol logo. Seems like a dead tablet to me.
  • Ainol Novo:
    Thank you for your mail.
    Please hold the power button for 5-10 seconds as soft reset,it still do not work,please update the firmware.
  • Do you find this question helpful?  Yes   No
• From varma at 2/23/13 11:15 AM
  • What about kernel sources ? Will you release it???
  • Ainol Novo:
    Thank you for your mail.
    We will release Ainol Novo 10 Hero Kernel Source.
  • Do you find this question helpful?  Yes   No
• From lcchoong Malaysia at 2/23/13 6:32 PM
  • Does novo hero 10.1 support whatapp and viber apps?
  • Ainol Novo:
    Thank you for your mail.
    Please download from Google Play Store.
  • Do you find this question helpful?  Yes   No
• From Jim at 2/22/13 1:00 PM
  • does it support Greek language?
    Thanks
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo Hero Dual Core support Greek Language.
  • Do you find this question helpful?  Yes   No
• From Ivan at 2/22/13 9:50 AM
  • Is it compatible with 64gb sd cards?
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 10 Hero support up to 32GB TF card.
  • Do you find this question helpful?  Yes   No
• From Ivan at 2/22/13 9:48 AM
  • Hello
    I have 3 questions about the delivery:
    1. How many days does it take to arrive to Mexico?
    2. What kind of courier service (package delivery service) do you use : UPS, FEDEX, OR DHL?
    3. Is it possible to ask for a specific courier service?
    
    Thank you
  • Ainol Novo:
    Thank you for your mail.
    You will got your package in 2 or 3 business days by Express.
    We support Express UPS and DHL.
    We support specific service.
  • Do you find this question helpful?  Yes   No
• From Ifeanyi at 2/22/13 8:59 AM
  • Please, what is the cost of shipping to Nigeria? and can pay via my Guaranty Trust Bank Master card. Thanks
  • Ainol Novo:
    Thank you for your mail.
    The shipping cost to Nigeria is 26.0USD,you can paypal your Master Card through Paypal or West Union.
  • Do you find this question helpful?  Yes   No
• From S.umasuthan at 2/21/13 1:19 AM
  • i have 2 hero tap one is ok working fine, other one not showing the internal SD card , how can i fix this
  • Ainol Novo:
    Thank you for your mail.
    Do not worry,please reset your tablet.
  • Do you find this question helpful?  Yes   No
• From Dave H at 2/16/13 11:36 AM
  • Do you have the Novo 10 Dual available in white? Do you also have a link to a warranty detail page? thanks
  • Ainol Novo:
    Thank you for your mail.
    Now we do not have AInol Novo Hero Quad Core white version in stock and ready to send,all our Ainol Novo come with 12 months warranty.
  • Do you find this question helpful?  Yes   No
• From Frank at 2/16/13 8:13 AM
  • Hello
    This tablet costs more than the quadcore version (novoII)
    Why is that?
    Its not suppposed that the quadcore version is better?
  • Ainol Novo:
    Thank you for your mail.
    Ainol Novo 10 Hero II Quad Core are our featuer products.
  • Do you find this question helpful?  Yes   No
• From ahmed at 2/16/13 4:51 AM
  • Is there any way to add Arabic to this device
  • Ainol Novo:
    Thank you for your mail.
    Now we do not have Arabic Language patch,when we release the latest firmware,we will email you.
  • Do you find this question helpful?  Yes   No

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