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Questions on Ainol Novo 7 Flame Dual Core 1.5GHz 7 inch 1280*800 IPS Screen Android Tablet WIFI Bluetooth

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  • From Miso at 12/30/12 5:39 PM
    • Does this tablet could be sent to the state of Bosnia and Herzegovina? How much would it cost me with the cost of shipping and customs, and for how many days you can get a tablet? thanks
    • Ainol Novo:
      Thank you for your mail.
      We support shipping to Bosnia and Herzegovina and the shipping cost is 15.5USD,you will got your package in 15 days around.
    • Do you find this question helpful?  Yes   No
  • From Serhii at 12/29/12 9:18 AM
    • Which display QM or TM?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Flame use TM IPS screen.
    • Do you find this question helpful?  Yes   No
  • From Miguel Angel Alberto at 12/29/12 5:45 PM
    • Supports the adapter to 3g?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Flame support external 3G USB Dongle.
    • Do you find this question helpful?  Yes   No
  • From Vladimir at 12/28/12 11:02 AM
    • Hello. The touch screen is dead after 3 days work on my Ainol Flame.
      Any idea?
      Thanks!
    • Ainol Novo:
      Thank you for your mail.Please reset your tablet.
    • Do you find this question helpful?  Yes   No
  • From Ash at 12/28/12 10:11 AM
    • sir, its back camera support recording at 720p?
    • Ainol Novo:
      Thank you for your mail.
      Yes,Ainol Novo 7 Flame Back camera support recording 720P.
    • Do you find this question helpful?  Yes   No
  • From Betty at 12/28/12 9:33 AM
    • Does the Novo Flame run Youtube? The Novo Aurora II cannot run Youtube.

      Does Skype & Facebook work on the Flame? Can it stream movies?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Flame support Youtube,Skype and Facebook.
    • Do you find this question helpful?  Yes   No
  • From Cyril at 12/28/12 5:53 AM
    • I ordered a europe plug and I receive a uk plug. How do I load my flame? I can't do anything. Thank you.
    • Ainol Novo:
      Thank you for your mail.
      We will rense a new charger for you,Sorry again for the inconvenience.
    • Do you find this question helpful?  Yes   No
  • From Thobi at 12/28/12 4:04 AM
    • does ainol novo 7 flame support cdma modem ?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Flame support CDMA modem.
    • Do you find this question helpful?  Yes   No
  • From Juan Carlos at 12/28/12 10:37 PM
    • Puede enviar a Peru? Cuanto es el costo de envio? que medio de transporte se utiliza? lo envian a mi domicilio? es la version internacional?
    • Ainol Novo:
      Thank you for your mail.
      The shipping cost to Peru is 26.0USD.
    • Do you find this question helpful?  Yes   No
  • From haendel at 12/27/12 12:59 PM
    • How much does it cost the shipping to colombia?
      can be delivered with Spanish language?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Flame is pre-installed with Spanish Language,the shipping cost to Colombia is 15.5USD.
    • Do you find this question helpful?  Yes   No
  • From chad at 12/27/12 2:12 AM
    • can I have your wire transfer details .i want to make the payment from zimbabwe.whats the total amount i should transfer for the flame tablet and shipping to zim
    • Ainol Novo:
      Thank you for your mail.
      Please contact sales@ainol-novo.com
    • Do you find this question helpful?  Yes   No
  • From avalonie at 12/27/12 8:51 PM
    • I like to check for the price using Air Mail and DHL to ship to Singapore. Thank you.
    • Ainol Novo:
      Thank you for your mail.
      The shipping cost to Singapore by Airmail is 15.5USD and 19.76USD by Express DHL.
    • Do you find this question helpful?  Yes   No
  • From Robertuss10 at 12/27/12 5:41 PM
    • Hello, did this tablet support Polish language ?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Flame do not support Polish Language.
    • Do you find this question helpful?  Yes   No
  • From Robert! at 12/26/12 3:41 PM
    • Are you send to El Salvador (Central America) and how much does it cost the shipping?
    • Ainol Novo:
      Thank you for your mail.
      We support shipping to El Salvador and the shipping cost is 15.5USD.
    • Do you find this question helpful?  Yes   No
  • From Pat at 12/26/12 8:48 PM
    • Where is the current ROM to get rid of popping, Stop black pictures and keep machine from turning off at 35% battery?
    • Ainol Novo:
      Thank you for your mail.
      Please choose setting==>>Reset your tablet.
    • Do you find this question helpful?  Yes   No
  • From korios at 12/26/12 7:27 PM
    • Doeas Flame suppoer Arabic Language now

      Thanks
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Flame do not support Arabic Language.
    • Do you find this question helpful?  Yes   No
  • From Arnab at 12/25/12 10:00 AM
    • I am from Bangladesh. Wanna buy it. How many days will it take to get the package
      after order?
    • Ainol Novo:
      Thank you for your mail.
      You will got your package in 3-5 business days by Express.
    • Do you find this question helpful?  Yes   No
  • From When will you start shipping the bluetooth model ? at 12/25/12 12:42 AM
    • Hello

      In the product page you say that the flame model will have a bluetooth capability. If I order now, will I get the new model with bluetooth ? Its not clear when you will start to ship the new model...

      Thanks

      Guy
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Flame is build in Bluetooth.
    • Do you find this question helpful?  Yes   No
  • From Korios at 12/25/12 11:18 PM
    • Hi.
      Is this international version?
      What mean of shipping you use to ship to Qatar, DHL, EMS. etc...?
    • Ainol Novo:
      Thank you for your mail.
      This is International Version.
      We support shipping to Qatar by Express DHL.
    • Do you find this question helpful?  Yes   No
  • From Emilio at 12/25/12 4:52 PM
    • What if it's damage during the shipment? And how about the warranty of your devices?
    • Ainol Novo:
      Thank you for your mail.
      Any damage during the shipment we will resend a new one for you.
      All our Ainol Novo come with 12 months warranty.
    • Do you find this question helpful?  Yes   No
  • From pascal at 12/23/12 10:06 AM
    • what is the difference between Ainol Novo 7 Flame with Ainol Novo 7 Fire ?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Flame and Fire are the same products.
    • Do you find this question helpful?  Yes   No
  • From Jami at 12/23/12 8:59 AM
    • Hello,
      I bought ainol novo flame, but it don't support bangla language.
      pls help to install bangla language.
    • Ainol Novo:
      Thank you for your mail.
      Yes,you need install Bangla Language.
    • Do you find this question helpful?  Yes   No
  • From pascal at 12/23/12 2:48 AM
    • does this "flame" tablet support Greece language(ex. keyboard to show Greece language type) ?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Flame support Greece Language.
    • Do you find this question helpful?  Yes   No
  • From danniie at 12/22/12 7:44 PM
    • It's taking too long to get to mexico it's been more than 5 days I want it to get here already
    • Ainol Novo:
      Thank you for your mail.
      Please choose Express shipping,Airmail will take more 15 days around.
    • Do you find this question helpful?  Yes   No
  • From Daniel at 12/22/12 5:30 PM
    • When are you going to have more in stock ?? i want to buy it now
    • Ainol Novo:
      Thank you for your mail.
      We have Ainol Novo 7 Flame in stock for immediate shipping.
    • Do you find this question helpful?  Yes   No
  • From Jose Ramon at 12/21/12 2:45 AM
    • Ainol novo 7 flame (SKU:50082) is currently available to send?
      The plug is european compatible?
      How long does it take for express delivery to Spain?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Flame is currently to send with EU Plug.
      You will got your package in 3-5 days by Express.
    • Do you find this question helpful?  Yes   No
  • From john at 12/21/12 1:34 AM
    • is it licences by google play market?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Flame is pre-installed with Google Play.
    • Do you find this question helpful?  Yes   No
  • From David at 12/20/12 8:41 AM
    • Does the Ainol Novo 7 have GPS?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Flame do not build in GPS.
    • Do you find this question helpful?  Yes   No
  • From Mehrdad at 12/20/12 3:04 AM
    • Hi
      May I know about the shipping cost of ordering tablet and some accessories such as mobile battery and so on to Malaysia?
      Thank you for your reply.
    • Ainol Novo:
      Thank you for your mail.
      The shipping cost to Malaysia by Airmail is 19.8USD.
    • Do you find this question helpful?  Yes   No
  • From Minhaz at 12/20/12 1:19 AM
    • Does AN7 TORNADO support vodafone 3g gsm modem?
    • Ainol Novo:
      Thank you for your mail.
      Tornado support external Vodafone 3G USB Dongle.
    • Do you find this question helpful?  Yes   No
  • From frol at 12/18/12 11:53 AM
    • whether delivery to Russia, how much, and what time of delivery? is there a special delivery?
    • Ainol Novo:
      Thank you for your mail.
      The shipping cost to Russia by Airmail is 15.5USD,you will got your package in 12-15 days around,we support HKPOST and Singapost.
    • Do you find this question helpful?  Yes   No
  • From Dimitris P at 12/18/12 11:37 AM
    • I would like to know how much is the shipping cost for Greece. I live in Athens. And also in how many days will i receive it.
      Thanks in advance
    • Ainol Novo:
      Thank you for your mail.
      The shipping cost to Greece by Airmail is 15.5USD,you will got your package in12 days around.
    • Do you find this question helpful?  Yes   No
  • From Eduard at 12/18/12 8:25 AM
    • Hi Do you ship to the Armenia and how much does it cost? and how much delivery
    • Ainol Novo:
      Thank you for your mail.
      We support shipping to Armenia and the shipping cost is 15.5USD,you will got your package in 15 days around.
    • Do you find this question helpful?  Yes   No
  • From Mahmoud at 12/18/12 12:33 AM
    • does Ainol Novo 7 Flame support Arabic and Bluetooth?
      and what's the difference between Ainol Novo 7 Flame and Ainol Novo 7 Fire ?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Flame is build in Bluetooth,do not support Arabic.
      Ainol Novo 7 Flame and Fire are the same products.
    • Do you find this question helpful?  Yes   No
  • From maggie at 12/18/12 8:15 PM
    • hi

      fire and flame, the same?

      ready stock?

      how long to delivery to singapore


      thanks
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Flame and Fire are the same products,we have in stock and ready to send.

      You will got your package in 2 or 3 days by Express.
    • Do you find this question helpful?  Yes   No
  • From Eduard at 12/17/12 12:37 PM
    • hi Do you ship to the Turkey and how much does it cost?
    • Ainol Novo:
      Thank you for your mail.
      We support shipping to Turkey and the shipping cost is 15.5USD.
    • Do you find this question helpful?  Yes   No
  • From Eduard at 12/17/12 12:34 PM
    • Do you ship to the Turkey and how much does it cost?
    • Ainol Novo:
      Thank you for your mail.
      We support shipping to Turkey and the shipping cost is 15.5USD.
    • Do you find this question helpful?  Yes   No
  • From Rajab at 12/17/12 12:25 PM
    • Do you support shipping to Kenya by DHL?
    • Ainol Novo:
      Thank you for your mail.
      We support shipping to Kenya by DHL.
    • Do you find this question helpful?  Yes   No
  • From Rajab at 12/17/12 12:12 PM
    • Hey,do you send packages to Kenya and if so how much does it cost to ship to Kenya?
    • Ainol Novo:
      Thank you for your mail.
      We support shipping to Kenya and the shipping cost is 15.5USD.
    • Do you find this question helpful?  Yes   No
  • From ignacio at 12/17/12 4:53 AM
    • Hi, the other day I have ordered this tablet (Ainol Novo Flame 7) since last Wednesday with Express Shipping (3-5 business days), and I dont receive any Email confirming that the Shipping is coming.... you should say something about? or with the express shipping just the tablet arrives and that's it? thank you
    • Ainol Novo:
      Thank you for your mail.
      You will got your package in 3-5 business days,any question please tell us.
    • Do you find this question helpful?  Yes   No
  • From mark wyer at 12/17/12 3:51 AM
    • Hi I finally received my tablet on Friday looks great and runs well however battery only runs for 5-20 minutes before dying and need to have it charging all the time meaning it is not practical
      What can I do?
    • Ainol Novo:
      Thank you for your mail.
      Please charge your tablet,out of battery.
    • Do you find this question helpful?  Yes   No
  • From miffy at 12/16/12 9:35 AM
    • hi if I order novo flame today will I get in time for christmas ?
    • Ainol Novo:
      Thank you for your mail.
      You will got your package in 3-5 business days by Express.
    • Do you find this question helpful?  Yes   No
  • From Satur at 12/15/12 9:31 AM
    • Muy contento con la tablet y con el servicio prestado, pero por poner una pega, ¿no seria mejor incluir en la caja un cable USB OTG?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Flame support OTG function.
    • Do you find this question helpful?  Yes   No
  • From Linh at 12/15/12 2:25 AM
    • I am from Vietnam. I want to order one tablet ainol Novo 7 Flame. You tell me how the payment terms? Shipping costs how much? How long does it take?
      Looking forward to you reply soon
      Many thanks
    • Ainol Novo:
      Thank you for your mail.
      We support Paypal and West Union,the shipping cost is 15.5USD,you will got your package in 7 days around.
    • Do you find this question helpful?  Yes   No
  • From Hector Molo at 12/15/12 9:34 PM
    • Do you accept credit card?
    • Ainol Novo:
      Thank you for your mail.
      You can use Credit card through Paypal and West Union.
    • Do you find this question helpful?  Yes   No
  • From Rick at 12/14/12 3:54 PM
    • Ordered a tablet yesterday 12/13/12 and along with a few questions on the contact form here and have received no confirmation email from this site, nor any response to any of my questions -and it's been over 24 hours, which according to this website is the timeframe for a response.

      However, my payment was taken out of my bank immediately after the order!

      Now I need to work on how to cancel my order and report this site as fraudulent.
    • Ainol Novo:
      Thank you for your mail.
      Can you tell us your order number?We will check it for you soon.
    • Do you find this question helpful?  Yes   No
  • From JMP at 12/13/12 1:50 PM
    • Is that true that you do not provide any service or warranty? I have sent my aurora that run dead after 2 months of use and since October I have not got any answer to my mails. Is that the type of service you provide?
    • Ainol Novo:
      Thank you for your mail.
      Have you got our mail when we send your package?Please check your mail.Any question please tell us.
    • Do you find this question helpful?  Yes   No
  • From Milo at 12/13/12 1:33 PM
    • Hi Ainol,

      question about Ainol Novo 7 Flame, if I´ll place order tomorrow (on 14th December),
      will it be delivered to Slovakia before 24th December, thanks for answer, bye...

      Milo
    • Ainol Novo:
      Thank you for your mail.
      You will got your package in 3-5 business days around by Express.
    • Do you find this question helpful?  Yes   No
  • From Milo at 12/13/12 1:24 PM
    • Hi Ainol,

      very interested in Ainol Novo 7 Flame tablet - pls advise cost of shipping to Slovakia
      & likely shipping time to Slovakia (before 24th December?)

      Many Thanks,
      Milo
    • Ainol Novo:
      Thank you for your mail.
      The shipping cost to Slovakia is 15.5USD,you will got your package in 7-10 days around.
    • Do you find this question helpful?  Yes   No
  • From Diego at 12/13/12 6:22 AM
    • sending to Colombia as it takes, and that price $
    • Ainol Novo:
      Thank you for your mail.
      We support shipping to Colombia and the shipping cost is 15.5USD.
    • Do you find this question helpful?  Yes   No

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