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Questions on Ainol Novo 7 Fire Android Tablet PC Dual Core 1.5GHz WIFI HD 2160P Dual Camera Bluetooth 16GB

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  • From muha at 2/1/2013 9:37 PM
    • does it support ZTE AX226 WiMax usb modem?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Fire support ZTE USB Modem.
    • Do you find this question helpful?  Yes   No
  • From Marilyn at 9/16/2013 11:06 PM
    • I bought an Ainol Novo 7 Fire through Adrenaline Premium Imports in Victoria, Australia, in February 2013. It had a fault so I sent it back. They agreed it was faulty and said that they sent it back to the manufacturer for repair or replacement. They have been extremely difficult to communicate with since then but in the only email I have had for months they said that the tablet had been sent back to me by the manufacturer and that they had been given a tracking number. That is the last I heard although I email them every week or two. How can I find out that tracking number so that I can investigate what has happened to my tablet. I need to be able to communicate with the manufacturer since the importer is apparently unable to answer my emails more than once every 3 months or so.
      I would be grateful if you can help me to communicate with the someone who can help me.
      Thank you.
    • Ainol Novo:
      Thank you for your mail.
      Our after sale service will contact you.
    • Do you find this question helpful?  Yes   No
  • From Shayn at 8/24/2012 5:35 AM
    • Does this tablet support netflix and how , via browser or Google play app?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Fire support Netflix,please download from Google play Store.
    • Do you find this question helpful?  Yes   No
  • From Ambher at 10/30/2012 2:17 AM
    • Hi,
      I have a problem with my Ainol Novo 7 fire, the touchscreen is not working anymore. How to fix it and please let me know the ainol service centre in Jakarta, Indonesia.
      Thanks
    • Ainol Novo:
      Thank you for your mail.
      You need update the firmware,please update the firmware.
    • Do you find this question helpful?  Yes   No
  • From Dominika at 2/17/2013 12:13 PM
    • Hi,
      could you possibly email me when Novo 7 Fire will be back in stock? Thank you!
    • Ainol Novo:
      Thank you for your mail.
      When we got Ainol Novo 7 Fire in stock ,we will email you.
    • Do you find this question helpful?  Yes   No
  • From Семён at 2/4/2013 10:38 AM
    • сколько стоит доставка в москву
      сколько времени займёт
    • Ainol Novo:
      Thank you for your mail.
      The shipping cost by Airmail is 15.5USD,you will got your package in 15 days around.
    • Do you find this question helpful?  Yes   No
  • From nestor at 11/30/2012 5:23 PM
    • already pay for this tablet. you sent me and email saying they have received the payment, but do not send me ,,my tricking numeber of DHL.. I PAY FOR QUICK SENT.. THAT WAS ..9 days ago..i woorried cuz u said,,sent me in 2 businnes days.
      hope everything is ok..

      from mexico
    • Ainol Novo:
      Thank you for your mail.
      Can you tell us your order number? We will check it for you soon.
    • Do you find this question helpful?  Yes   No
  • From Javier at 12/28/2012 2:28 AM
    • Hello,

      I am thinking of getting the Novo 7 tablet for a present in Spain and I wanted to ask whether it'd be possible to get it before January and if it uncludes a power charger compatible with the power in Europe.

      Thanks and Regards
    • Ainol Novo:
      Thank you for your mail.
      We will send the right adapter according your shipping address.
    • Do you find this question helpful?  Yes   No
  • From Faizan at 1/6/2013 5:59 AM
    • Hi,

      Does ainol novo 7 fire support 3g internet via a usb modem? if yes, does it accept all modems? When is a model with inbuilt sim card support coming?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Fire support external 3G USB Dongle,you can connect with 3G USB Dongle through OTG cable.
    • Do you find this question helpful?  Yes   No
  • From Patrick at 9/10/2013 2:09 PM
    • Do you sell the TF 32gb card for the fire/flame tablet?
    • Ainol Novo:
      Thank you for your mail.
      You can add TF card in your cart.
    • Do you find this question helpful?  Yes   No
  • From jhun syriell at 3/10/2013 6:13 AM
    • good day!
      i want to know how can i pay it through western union to order this product? how long will it take to arrive my package in Belgium?
      and how much will i pay in total plus the shipping fee?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Fire are out of stock,we will release Ainol Novo 7 Flame II.
      We support shiping to Belgium and the shipping cost is 15.5USD.
    • Do you find this question helpful?  Yes   No
  • From Murali at 8/21/2012 10:39 PM
    • What is the difference between Flame and Fire? Is there a white color version available?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Flame and Fire are the same products,Ainol Novo 7 Flame/Fire only have one color version.
    • Do you find this question helpful?  Yes   No
  • From LUIS at 9/21/2012 5:47 AM
    • HELLO! THIS TABLET HAS A 3 GENERATION GPU? SUPPORT TO INSTALL GOOGLE CHROME ?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 7 Fire build in Mali GPU,and please download the apps from Google Play Store.
    • Do you find this question helpful?  Yes   No
  • From Farooq at 10/10/2012 11:09 AM
    • how to istall 3G USB Dongle on fire i have huwaii ec169 dongle
    • Ainol Novo:
      Thank you for your mail.
      Please connect your 3G USB Dongle through OTG cable.
    • Do you find this question helpful?  Yes   No
  • From MUSTAFA at 10/30/2012 4:13 AM
    • What happens if you include the cost of shipping Turkey
    • Ainol Novo:
      Thank you for your mail.
      The shipping cost to Turkey is 15.5USD.
    • Do you find this question helpful?  Yes   No
  • From esteban at 11/20/2012 7:35 PM
    • cual es el costo de enl envio a mexico y que compañia lo entrega hasta mi casa
      y si compro maa de un equipo cuanto tengo que pagar por el envio

      saludos

    • Ainol Novo:
      Thank you for your mail.
      The shipping cost to Mexico is 15.5USD,you will got your package in 3-5 days around by Express.
    • Do you find this question helpful?  Yes   No
  • From richard at 12/3/2012 1:12 AM
    • hi, rec'd my ainol fire today. after restarting, the touch screen doesn't work anymore. have try fire-tp-fix. nothing seems to work. can you pls provide fix for the touchscreen
    • Ainol Novo:
      Thank you for your mail.
      This is the firmware bug,please reflash the firmware.
    • Do you find this question helpful?  Yes   No
  • From Chemari at 1/27/2013 3:31 AM
    • I´m waiting for the Ainol novo 7 fire. When will it be in stock again?
    • Ainol Novo:
      Thank you for your mail.
      When we got Fire Tablet in stock,we will email you.
    • Do you find this question helpful?  Yes   No
  • From Oscar at 2/17/2013 9:19 AM
    • Buenas tardes, necesito informacion para efectuar la compra de una table hasta mi pais Ecuador. y cuanto seria el costo adiccional. Gracias
    • Ainol Novo:
      Thank you for your mail.
      The shipping cost to Ecuador is 15.5USD.
    • Do you find this question helpful?  Yes   No
  • From alejandro at 4/28/2013 8:22 AM
    • me gustaría saber cuanto cuesta el envió a colombia y cuanto se demora en llegar además sí el pago se puede realizar a contraentrega gracias.
    • Ainol Novo:
      Thank you for your mail.
      The shipping cost by Airmail is 15.5USD,you will got your package in 10 days around.
    • Do you find this question helpful?  Yes   No

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