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Ainol Novo 10 Hero II 10.1 Inch Quad Core Tablet PC Dual Camera WIFI HDMI 16GB

Ainol Novo 10 Hero II Quad Core is Ainol Novo 10.1 Inch Ultimate Series.Ainol Novo 10 Hero II use Quad Core ATM709 processor and Quad Core GPU,support 3D Games and 3D Video.Ainol Novo 10 Hero II use 10.1 Inch IPS Touch screen with 1280*800 resolution ,1GB DDR3 RAM,Dual Camera,HDMI,WIFI.

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Regular Price: $209.90

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Description

Details

Ainol Novo 10 Hero II Quad Core is Ainol Novo 10.1 Inch Ultimate Series.Ainol Novo 10 Hero II use Quad Core ATM709 processor and Quad Core GPU,support 3D Games and 3D Video.Ainol Novo 10 Hero II use 10.1 Inch IPS Touch screen with 1280*800 resolution ,1GB DDR3 RAM,Dual Camera,HDMI and WIFI.

Ainol Novo 10 Hero II Features:

OS: Android 4.1 Jelly Bean
CPU: Quad Core ATM7029
GPU: Quad Core GC1000 +
RAM: 1GB,DDR3
Storage 16GB
Size:  10.1 inch
Screen: Capacitive Touchscreen, 1280*800 High-resolution Screen
Resolution:    1280*800 Pixels IPS Screen
Visible Angle: 178°
Display:  IPS with full Angle
Daul Camera: Front 0.3M, Back 2.0M

Ainol Novo 10 Hero II Tablet PC Details:

Speaker: Build in Speaker
Extend Card     Support TF card up to 32GB
Gravity Sensor   Support 3D G sensor
Multi-Touch     Yes, 5 points touch
WIFI:    Yes, 802.11 b/g/n
WIFI Chip:   Realtek8188 150M
3G :    support external 3G dongle
Android Play (Market):   Yes
Skype     Yes
Email and Browser: Yes, built in
Earphone Interface     3.5mm
Video     1080P, AVI/MOV/MP4/RMVB/FLV/MKV…
Music     MP3/WMA/WAV/APE/AAC/FLAC/OGG
Ebook     UMD, TXT, PDF, HTML, RTF, FB2…
Language : support Multi Language
Battery : 8000 MAh

Ainol Novo 10 Hero II Weight: 672g

Ainol Novo 10 Hero II Size: 262*178*9.8mm

Ainol Novo 10 Hero II contain:

1 x Ainol Novo 10 Hero II Quad Core
1 x USB cable
1 x Charger

Payment:
* We accept PayPal,Western Union,Wired Transfer.

Reviews

Hero II Qad Core Jelleybean 4.1.1Review by Manuel A.
Star
I purchased this tablet Feb of 2013 and it performs well. Small issues, rear camera very grainy and dim even in bright sun light. Front cameras is perfect. Lower sound levels when processor is maxed out or downloading large file or updates. For the price, it is a good buy otherwise. (Posted on 1/8/14)
Amazing tablet, great for funReview by Manuel
Star
I just bought one of this in Mexico. Trough a reseller called Inco. Any way it is an amazing device, it is my forst tablet and I'm so glad with it. I compared it with other brands and it has the best cost-benefit ratio. I'm discoverign all the scope of Android OS. I just can't wait to upgrade to Android 4.2. Definetely it is a must try and lets you take full advantage of Android.
It some times goes black and a little slow with some games, that's why I'm giving a four stars review. (Posted on 12/6/13)
Great for EducationReview by Andrew Corson
Star
The screen is vibrant and very clear. We mainly use the tablets for reading eBooks and some browsing on the internet. For these functions it does great. Sometimes pages load a little delayed, but it is not bad and doesn't interfere with students reading.
Camera. It has bad cameras. They do not take clear pictures...
Not all apps on the Google Play store work...although it seems most do. The Evernote app does not work on them...which is too bad so I ended up getting OneNote installed on them instead, which is still good, but I prefer Evernote.
Camera. It has bad cameras. They do not take clear pictures... (Posted on 11/6/13)
Good Tablet for the MoneyReview by Michael Shumpert
Star
Overall, this tablet performs pretty well with the Android 4.1 Jelly Bean and the Quad Core.
The HDMI output is a big bonus, a lot of tablets don't have this option built in.
There is some OEM/Ainol software on there that is only in the Chinese language, most of which can be deactivated. But you can get English apps from the Google Play Store, so as long as you're not too much of a control freak and you can ignore the Chinese bits that linger, it's a non-issue.Just make sure the vendor you are buying it from delivers the Ainol Novo 10 Hero 2, not the original Hero. The Hero 2 is quad core and the Hero is a dual core, among other things, so it's definitely not the same piece of hardware.
The power cord is propietary but from what I can tell it also charges via the USB port (when connected to a computer, I assume it works the same when using a USB micro cord connected to a wall port).
All in all, for about 1/3 the price of a new iPad, I am very happy with my Android tablet.
(Posted on 11/6/13)
Excellant quality for the price!!!Review by chandra spears
Star
I received my package over night as specified.
I was able to immediately turn it on and it had a full battery ready to go!
Set up was simple, speed very good and the picture quality is great for watching movies.
I would have rated it a 5 star except one of the corners of the tablet seems to somehow be slightly separated from the backing.
Not a deal breaker, works fine! Looks sharp and has a great battery life.
Would consider getting another for my 6 yr old daughter, she loves it too!
It is really nice to find a nice quality piece for not a lot of money.
I choose this one because I liked the price point and the value is wonderful.
Works as well as described and seems lighter than my other tablet of about the same size.
The brand seems to fly under the radar, but with a little more exposure, I am sure it would be a top seller.
Oh, and despite the graphics on the picture, my tablet was in English, not Chinese. Happy, Happy, Happy. (Posted on 11/6/13)
Very niceReview by Bella
Star
The tablet is very nice, it runs jelly bean, and the memory is upgradable through external sd cards.
The camera in the front is a bit blurry but its workable and the all round tablet is great.
Video resolution is very clear.3 thumbs up, if I had 3 (Posted on 11/6/13)
reviewReview by Peter
Star
Some apps and games are not compatible, and it has a few lags, but I like the tablet and its price. (Posted on 11/5/13)
simply perfect !!!!Review by wwanasia
Star
Bought the hero 2 one month ago.It works perfectly, no problem with it, all functions are working perfectly.
Im very happy about it .
Perfect device at small price : tablet for everybody without spending lots of money (go to hell Apple,Samsung,...).
Thank you AINOL !!!!!!!!! (Posted on 10/3/13)
bienReview by paty España
Star
saludos desde España!pedi esta tablet el 4 de agosto,y me llego el 21,por correos y sin pagar aduanas.Estuve probandola hasta ahora y va bien,aunque me parecio que la carcasa vino un poco floja,me tarda una barbaridad en arrancar al encender y me vinola pantalla con un protector con una raya que me parecio algo sospecho,eso y que en los ajustes el uso se marcaba desde el 24 de julio....y la tarjeta de memoria es de clase 4,ya ni se la puse.El resto esta muy bien,la pantalla se ve genial,se oye bastante bien,la bateria dura bastante bien,ni rastro de aplicaciones chinas,va fluida,....muy bien todo.Eso si,habiendo version del android 4.2 en ainol bien podian haberlas actualizado...yo no me atrevo.Y por ultimo Paypal me cobro casi 5 euros de mas,en lugar de 152.77 me cobro 157.22...por la tablet,adaptador europeo,tarjeta sd de 8GB Y el envio por correos (Posted on 9/2/13)
Better than the Galaxy 10.1!Review by JT
Star
I purchased this tablet in 2/13. Shipping on the Hero II to the U.S. was very quick. The customer service/sales rep emails were very proffessional, and quick.
The performance of the Hero II is very fast, the physical design features are very functional and I have experianced no error's, screen freezes, or random shut downs.
The camera takes good pictures and the wifi has better range than my phone. Many stores in the U.S. do not carry the mini-HDMI to HDMI cables, so it is advised to just order one with this tablet. That being said, Video performance is exceptional; .VOB (DVD) files play smoothly and the resolution is on par with current LED T.V.'s.
This tablet came with Jelly Bean 4.1. Ainol-Nova is very good at posting OS upgrades; update cautiously. For this tablet, one must find and download "Actions Tablet Upgrade Tool." Set up is easy and, (once you find and download the correct stable rom,) upgrading to Android 4.2.2 is a breaze.
All in all, I will never purchase an Apple iPad, or Samsung Galaxy 10.1, or any other "branded" tablet as long as Ainol-Novo is around! (Posted on 8/30/13)
Android 4.2.2 Review by jabran
Star
Ainol novo 10 hero ii 4.2.2 jelly bean
https://www.youtube.com/watch?v=xIMCFnvd8-A&feature=youtube_gdata_player
(Posted on 7/22/13)
Great ProductReview by Shawn D Koga
Star
Really amazed that this level of technology is available for this price. The simple and elegant design rivals that of sumsung, yet it come pre-loaded with google play so you can download all the apps you want. I use for business mostly, PDF, CRMs, etc... Works great with any WiFi. Full HTML5 web browsing . Screen is responsive and easy to clean battery holds chrage for a long time as long as you dim the brightness. No complaints here. Just lots of impressed clients. (Posted on 7/2/13)
IT'S JUST GREATReview by Roger J Johnson
Star
It's a great size for me.For how much you pay it is actually pretty good.I love having a tablet. (Posted on 6/27/13)
Its ok but not greatReview by masamba
Star
The non-mention of whether it is call-enabled is its first minus;then it has no bluetooth which puts it on the tail of the queue and then GPS cannot be expected is it asking too much from a tablet with no bluetooth? (Posted on 6/22/13)
Love It!Review by Porter
Star
This Tablet is simply wonderful.This is a really good tablet and it came with the Android 4.2 OS. It runs pretty fast for a 1.2ghz and I haven't had any lag yet. (Posted on 6/19/13)
its awsome .Review by Danish
Star
You will get more then your money.not best in games but you can play games like NFS mW 2012,modern combat 4.WiFi is good,touch is highly sensitive and camera is normal.
(Posted on 6/11/13)
GoodReview by Evgeni
Star
I Got a tablet
Pros: Good screen, wi-fi works well, the sound is decent, battery holds for a long time.
Cons: Rear panel squeaks, no Bluetooth, no GPS, long delivery in Russia.
In general, and especially pleased with the tablet's daughter. (Posted on 6/3/13)
Excelente. Review by Jose
Star
Excelente
La Tablet cumple con lo anunciado y en lo personal me parece muy buena para el precio. Hubo una confusión con el número de guía pero las personas siempre estuvieron en contacto y se resolvió.

excellent
The Tablet meets advertised and personally I find it very good for the price. There was a mix up with the guide number but people were always in contact and resolved. (Posted on 6/1/13)
product was mediocre at best.Review by tabletreviews360
Star
Purchased my ainol hero 2 tablet on a Sunday and payed 32 dollars for express shipping. I received the following monday. Shipping however wasn't my issue. The tablet appeared used. The screen had scratches on the protecter and the back had smudges on it. On the right hand corner of the screen it feels like the screen is popping up. (Posted on 5/7/13)
mikel_log@hotmail.comReview by maikil
Star
La tableta esta muy bien, mucha calidad. la pantalla es de las mejores del mercado y es muy rapida. vienen con algunas aplicaciones en chino pero se borran y listo.

no me ha gustado el trato de ainol, ya que pedi el envio urgente y se retrasaron una semana. durante ese tiempo me dieron largas y me gustaria que me devolvieran los 35dorales que me costo el envio urgente.

tampoco me ha gustado que me cobraran 23euros de tasas en correos. en su pagina dicen que no hay problemas que ellos ponen ke el pakete vale 50 dolares y con eso no te piden tasas, pero no es cierto y ademas no pone en ninguna parte que ese paquete vale ese dinero.

el producto muy bueno pero ainol deja mucho que desear en cuanto a trato con el cliente. yo por esa parte estoy decepcionado. (Posted on 4/29/13)
It's OKReview by Ben
Star
It works reasonably well.
The only problem I have with it is that the processor is only 1200 Mhz max and never goes past 1008 so it is only 1Ghz. Which is 33% slower than advertised...
It could use the extra speed though... I hope there will be a firmware update soon.
(Posted on 3/22/13)
good productReview by vinny texas
Star
I will give this product a 9 out of 10 for this tablet you can't go wrong with tablet I love this it is the best tablet I have ever owned everybody talk about iPad if they only knew about this product it's a winner get this tablet. (Posted on 3/18/13)
Very good product vs cost option!!Review by Fernando
Star
Camara: day, excellent - at night, no
Battery: Very good performance.
Display: Excellent
Processor CPU is slow in some cases.
RAM: 650Mb running real applications
Memory ROM: Very good.

Specifications with System Info Droid

SUMMARY

Device: ainol Novo 10 Hero QuadCore
Android: 4.1.1
CPU Max Frequency: 1200 Mhz
CPU Cores: 4
GPU: Vivante Corporation GC1000+MP Graphics Engin
System RAM: 686 MB
Display: 1280x752 (9.27")

SYSTEM

Model: Novo 10 Hero QuadCore
Manufacturer: ainol
Android: 4.1.1
API Level: 16
Kernel: 3.4.0+(eng.paduser.20130131.201202)
Compilation: 2013.01.31 V2
Uptime: 00:04:12:06

PROCESSOR

Processor: ARMv7 Processor rev 1 (v7l)
Number of Cores: 4
Max Frequency: 1200 Mhz
Current Frequency: 252 Mhz
CPU Usage: 21 %
Instruction Sets: armeabi-v7a, armeabi

GRAPHICS PROCESSING UNIT

General Info:

Model: GC1000+MP Graphics Engin
Vendor: Vivante Corporation
OpenGL Version: OpenGL ES 2.0

MEMORY

System Memory:

Total System RAM: 686 MB
Free System RAM: 124 MB
Java VM Max Memory: 64 MB

Storage Space:

Internal: 1021 MB (477 MB Free)
External: 13475 MB (12548 MB Free)

DISPLAY

Resolution: 1280x752
Refresh Rate: 62.12 Hz
Screen Size: 9.27" (23.55 cm)
Pixels Density: 160 ppi
Dots Density: 160 dpi

CAMERA

Back Camera:

Megapixels: 1.9 Megapixels
Max Picture Size: 1600 x 1200
Max Video Size: 1280 x 720
Video Fps Range: 30 to 30
Flash Modes: off
Max Zoom: 40
Focal Length: 3.43
Horizontal View Angle: 100.0
Vertical View Angle: 100.0
Focus Modes: auto
Antibanding Modes: off
Color Effects: none, mono, sepia, negative
Scene Modes: auto, night, landscape
White Balance Modes: auto, incandescent, fluorescent, daylight, cloudy-daylight

Front Camera:

Megapixels: 0.3 Megapixels
Max Picture Size: 640 x 480
Max Video Size: 640 x 480
Video Fps Range: 30 to 30
Flash Modes: off
Max Zoom: 40
Focal Length: 1.95
Horizontal View Angle: 100.0
Vertical View Angle: 100.0
Focus Modes: auto
Antibanding Modes: off
Color Effects: none, mono, sepia, negative
Scene Modes: auto, night, landscape
White Balance Modes: auto, incandescent, fluorescent, daylight, cloudy-daylight

TEMPERATURE

System Temp: No sensors avaiable
Battery Temp: 0 ºC (32 ºF)

SENSORS

MC3210 3-axis Accelerometer

Vendor: mCube
Power Consumption: 0.2 mA
Max Range: 156.9064
Resolution: 0.009576807

Orientation Sensor

Vendor: Google Inc.
Power Consumption: 0.2 mA
Max Range: 360.0
Resolution: 0.00390625 (Posted on 3/16/13)
PloOp !!!Review by Frank
Star
Tablet que cumple con todas sus especificaciones, ha llegado en dos semanas a España.He instalado de todo en una semana que la he probado y funciona muy bn, estoy muy contento,la bateria le dura mucho he estado jugando un dia entero con ella, lo que le falta es el gps pero no se puede pedir todo por ese precio sino a comprar una mas cara (Posted on 3/15/13)
#ZNZ-443-93321Review by Hadi
Star
Good service, I received everything I asked. I will invite again.
thank you (Posted on 3/3/13)
envian a argentinaReview by agustin
Star
hola quisiera saber si envian productos a la ciudad de cordoba, argentina muchas gracias (Posted on 2/22/13)
Beautiful, convenient tabletReview by Alexandr
Star
In Ukraine was delivered within 11 days of payment. The plate was well packaged. Good, powerful tablet.
Not a big disadvantage by mistake sent charger with U.S. plug, not European.
  Otherwise, everything is fine, I recommend you to cooperation! (Posted on 2/11/13)
muy buena Review by lexsir
Star
compre la héro II estoy satisfecho muy buena tablet rapida y echa con buenos acabados y materiales.
lo que no me gusto es que le bajaron 20 dolares como a la semana de que la compre y subieron de precio la hero I porque por el bluetooth expliquen me porque estuve esperando a que saliera la hero II para comprarla y sale y luego luego la bajan de precio (Posted on 1/22/13)
great tabletReview by jabran
Star
I've just recived it, in just 4 days ( Italy ), shiped via DHL.
I had just one little problem, i orderd novo 10 quad core in white color but they sent me the black one. But it also a nice color. (Posted on 1/17/13)
Bagus Bener BarangnyaReview by Victor
Star
ga nyesel nih beli barang ini, selaen speknya mantap, dapat melahap game2 berat. tapi sayangnya ga ada blutueh sama ga ada sim card, sangat disayangkan coba aja ada, pasti ga akan kerepotan mencari wifi (Posted on 1/17/13)
Brilliant!!!Review by V
Star
Although I am a Apple fan, not so with their tablets, as they have no extendable memory and there prices way out there!!!! I was looking for a tablet for Christmas for a reasonable price, speed clarity and well made, well look no further!! Have bought four of them for presents this Christmas!! well received, well made, great screen and speed!!

So much so I am waiting for the FireWire to come out, for myself!! Even faster 2 gb Ram, no Bluetooth but I do not require this, otherwise can not wait, and even available in white!!! Please have it in stock soon!!

Brilliant!! fast shipping!! Great Quality!! with the new FireWire coming out equal if not better than the infamous Apple!! (Posted on 1/7/13)
Brilliant!!!Review by V
Star
Although I am a Apple fan, not so with their tablets, as they have no extendable memory and there prices way out there!!!! I was looking for a tablet for Christmas for a reasonable price, speed clarity and well made, well look no further!! Have bought four of them for presents this Christmas!! well received, well made, great screen and speed!!

So much so I am waiting for the FireWire to come out, for myself!! Even faster 2 gb Ram, no Bluetooth but I do not require this, otherwise can not wait, and even available in white!!! Please have it in stock soon!!

Brilliant!! fast shipping!! Great Quality!! with the new FireWire coming out equal if not better than the infamous Apple!! (Posted on 1/7/13)
1/4/13Review by tanya
Star
How long does it take to ship to the us and is it ready to buy now. Hero 2 (Posted on 1/4/13)
POSReview by POS
Star
POS = no GPS (Posted on 12/4/12)
murteza1254@hotmail.comReview by abdullah
Star
harika bir cihaz (Posted on 11/28/12)
Looks great..Review by kibit
Star
When is it expected to be in stock, if i provide my email ID will you be in a position to intimate me? Thanks.

Also let us know about screen guard for the same. (Posted on 11/8/12)
date of releaseReview by golly
Star
what is the release date please (Posted on 11/5/12)
Eagerly waiting to have this in my HandReview by Uzair
Star
I have gone through the specifications of so many tablets, so far this one has the most power full processing.
One thing I want to highlight, I have noticed that Hero 1(the dual core) has a built in GPS, so why does it not have? (Posted on 10/30/12)
When is the launch of the Ainol novo hero 2 10.1Review by claudio
Star
hello I'm from chile, when will the release of the 10.1 Ainol novo hero 2. please i want to buy one. (Posted on 10/28/12)

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Questions on Ainol Novo 10 Hero II 10.1 Inch Quad Core Tablet PC Dual Camera WIFI HDMI 16GB

Sort by Descending
  • From vic at 12/4/14 5:45 PM
    • in description you provide AC charger as 12V 2A output, but in http://www.chinaeshops.com/original-power-supply-charger-5v-3a-for-ainol-novo-10-he-ii-tablet-pc_p9455.html
      said that original charger is 5V 3A.
      What is the right voltage for it is?
      What voltage of battery is used in tablet?
      Is it safe to use 12V AC adapter?
    • Ainol Novo:
      Thank you for your mail.
      No,we will release Ainol Novo 10 Hero II Tablet Charger on our website.
    • Do you find this question helpful?  Yes   No
  • From harry at 11/11/14 11:52 AM
    • i need drivers and updates
    • Ainol Novo:
      Thank you for your mail.
      You can find the firmware of Ainol Novo 10 Hero II in http://www.igadgetnews.com/ Category - Tablet and Phone Firmware Download .
    • Do you find this question helpful?  Yes   No
  • From Abdul Qaddus at 7/19/14 6:08 AM
    • I have Ainol novo 10 hero ii. by mistake its touch broke. can you tell me the price of new touch with shipping charges and how much does it takes to deliver. i am from Lahore, Pakistan.
      thanks
    • Ainol Novo:
      Thank you for your mail.
      Can you take some pictures for us?We will check it for you soon.
    • Do you find this question helpful?  Yes   No
  • From Jawaid at 7/19/14 2:46 AM
    • My Ainol Novo 10 hero 2 screen is broken. From where it can be replaced in Pakistan and on what price??
    • Ainol Novo ::
      Thank you for your mail .
      Could you kindly tell us your order number firstly ?
    • Do you find this question helpful?  Yes   No
  • From Arvin at 7/12/14 12:57 PM
    • My Ainol novo 10 hero 2 screen is broken. Can you tell how much it costs to fix from Australia. Thanks
    • Ainol Novo :
      Thank you for your mail .
      Could you kindly tell us your order number firstly ?
      Sorry about that we don't provide the parts sell now .
    • Do you find this question helpful?  Yes   No
  • From Aji at 7/11/14 10:26 AM
    • My Ainol Novo 10 Hero II has down and cannot be charged, I bought from Indonesia's on-line shopping. How do i fix it ?
      Thanks
    • Ainol Novo:
      Thank you for your mail .
      Do not worry. All ainol tablet come with 12 months warranty,and the warranty was provided by your reseller,please contact your reseller. Any question please tell us.
    • Do you find this question helpful?  Yes   No
  • From César Navarro at 7/10/14 9:24 AM
    • When android 4.4 is available for hero II? and where I will be able to download?
    • Ainol Novo:
      Thank you for your mail.
      We will update the firmware ROM on our website.
    • Do you find this question helpful?  Yes   No
  • From Tirmizi at 7/9/14 8:57 AM
    • The power button doesn't works properly! after sleep the tablet shut downs automatically even if it is fully charged then I face problem in opening again! It takes 10 to 15 minutes and many tries to open again!
      need help urgently!
    • Ainol Novo :
      Thank you for your mail .
      Could you kindly tell us your order number firstly ?
      All our items come with 12 months factory warranty .
    • Do you find this question helpful?  Yes   No
  • From Ahmed at 6/29/14 11:31 PM
    • i have Ainol Hero 10.1 II
      what is the best AC charger specifications should use for charging ???
    • Ainol Novo:
      Thank you for your mail.
      Ainol 12V 2A Charger.
    • Do you find this question helpful?  Yes   No
  • From Armando Gonzalez at 6/17/14 3:43 PM
    • I got error 406 downloading apps using google store. It happened afther tablet was reset. In order to resolve it Tablet was reset again and cache was cleaned but the issue persist. I tried using 2 differents google accounts getting same error. Could you tell me how can I fix it please?. Thank you.
    • Ainol Novo:
      Thank you for your mail.
      Can you take some pictures for us?We will check it for you soon.
    • Do you find this question helpful?  Yes   No
  • From Cesar at 6/17/14 9:22 AM
    • When android 4.4 is available for hero II? and where I will be able to download?
    • Ainol Novo:
      Thank you for your mail.
      We will update the latest firmware ROM on our website.
    • Do you find this question helpful?  Yes   No
  • From Toni at 6/5/14 4:28 AM
    • de donde descargo el firmware actualizado Ainol Novo 10 hero, no se inicia la tablet
    • Ainol Novo :
      Thank you for your mail .
      Our factory is testing the latest Android 4.4 firmware , if any news ,we will submit it on our website soon .
    • Do you find this question helpful?  Yes   No
  • From soulaimane at 5/30/14 9:54 AM
    • how to dawnload firmware ainol novo 10 hero
    • Ainol Novo:
      Thank you for your mail.
      We will release the firmware ROM on our website.
    • Do you find this question helpful?  Yes   No
  • From Toni at 5/22/14 1:28 AM
    • la última versión del firmware y la guía para actualizar hero 10 donde puedo descargarla ya que mi tablet se queda en la pantalla de inicio y no funciona
    • Ainol Novo :
      Thank you for your mail .
      Our factory is testing the latest firmware ,pls wait for another several days ,we will submit it on our website soon .
    • Do you find this question helpful?  Yes   No
  • From yudivedder at 5/22/14 5:03 PM
    • hi, my hero has a problem, when I release the power button after the first time start , it turns off. please give me information where to fix and/or the component to be replaced so I can tell it to the local technician i have. thanks
    • Ainol Novo :
      Thank you for your mail .
      Could you kindly tell us your order number firstly ?
      All are under one year warranty. (Excluding the accessories).
    • Do you find this question helpful?  Yes   No
  • From Toni at 5/21/14 7:12 AM
    • ya he probado restaurar de fabrica pero se queda al iniciar en el logotipo de ainol y no inicia el sistema,gracias
    • Ainol Novo :
      Thank you for your mail .
      Please finish updated firmware to resolve the issue .
    • Do you find this question helpful?  Yes   No
  • From Toni at 5/19/14 10:06 AM
    • mi ainol novo 10 no inicia, se queda en la pantalla de inicio
    • Ainol Novo:
      Thank you for your mail.
      Please hold the power button for 5-10 second as soft reset.
    • Do you find this question helpful?  Yes   No
  • From Sami at 5/14/14 7:45 AM
    • How do I hard reset (restore to factory settings) my Ainol Hero? It is stuck on "Ainol Tab Novo10 Hero Quadcore" screen"?
    • Ainol Novo:
      Thank you for your mail.
      Please connect the wall charger and hold the power button for 5-10 seconds as soft reset.
    • Do you find this question helpful?  Yes   No
  • From shaheryar at 5/8/14 1:18 AM
    • ainol novo hero 2 in sim slot avilable


    • Ainol Novo :
      Thank you for your mail.
      No , it doesn't built in Sim card slot .
    • Do you find this question helpful?  Yes   No
  • From Pablo at 5/7/14 4:49 PM
    • My Hero II died without any reason after 5 months, it doesnt turn on even when plugged in with charger . The charger is in good condition because supply 5vdc. Is there any solution?, Can i Replace the PCB?

      I am from Chile and I hope some solution because I thrusted in Ainol Company .
    • Ainol Novo:
      Thank you for your mail.
      Our engineer will contact you soon.
    • Do you find this question helpful?  Yes   No
  • From Christos at 5/6/14 1:02 AM
    • How much with it cost to ship to Athens, Greece.
      An Ainol Novo 10 Hero II 10.1 Inch Quad Core Tablet PC Dual Camera WIFI HDMI 16GB
    • Ainol Novo :
      Thank you for your mail .
      The shippping cost is $26 via Singapore post with the trakcing number 15-25 working days around to arrive at you .
    • Do you find this question helpful?  Yes   No
  • From Brian Clune at 4/28/14 6:37 AM
    • Is there a size limit on the MicroSD card that can be used with tablet?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 10 Hero II build in Micro SD Card slot.
    • Do you find this question helpful?  Yes   No
  • From sneha at 4/25/14 11:56 PM
    • i want 6 pieces of Ainol Novo 10 Hero II Tablet..how much will be its price to ship india..how much time will it take..what will the total cost
    • Ainol Novo :
      Thank you for your mail
      Checked that Ainol Novo 10 Hero II tablet pc is out of stock now .
      We would like to recommend you Ainol Novo 8 Mini tablet pc (http://www.ainol-novo.com/ainol-novo-8-mini-white-7-85-inch-screen-dual-camera-hdmi-otg.html)
    • Do you find this question helpful?  Yes   No
  • From Isaline at 4/20/14 11:55 AM
    • Six months ago I bought the Ainol Tab NOVO 10 Hero QuadCore, No.A047119. Unfortunately the tablet does not start anymore: the start screen appears, but that's it. What can I do?
    • Ainol Novo :
      Thank you for your mail .
      Please hold the power button for 5-10 seconds,if it still do not work,please update firmware from Computer.
    • Do you find this question helpful?  Yes   No
  • From YzY at 4/19/14 9:49 AM
    • Hi, its possible upgrade ainol hero 10 firmware from sdcard?
      if so where i can dowload the firmware ?
      thanks.
    • Ainol Novo :
      Thank you for your mail .
      We will submit the latest firmware and the guide on our website soon .
    • Do you find this question helpful?  Yes   No
  • From Andreas at 4/17/14 11:20 PM
    • I have the ainnol novo 10 hero and my charger position is broken.Is it possible to charge my tablet via usb?and if yes how?
    • Ainol Novo :
      Thank you for your mail .
      Please keep charging via the original charger .
    • Do you find this question helpful?  Yes   No
  • From ThirdD at 4/15/14 6:07 AM
    • My Hero II died after 4 months, it will not turn on even when plugged in with charger. Please help!
    • Ainol Novo:
      Thank you for your mail.
      Our after sale service will contact you soon.
    • Do you find this question helpful?  Yes   No
  • From chris at 4/9/14 3:57 PM
    • When will you have stock again??

      thanks
    • Ainol tablet :
      Thank you for your mail .
      We would like to recommend you Ainol Novo 9 Spark II tablet pc (http://www.ainol-novo.com/ainol-novo-9-spark-ii-atm7039-quad-core-9-7-inch-retina-screen-ram-2gb-hdmi-16gb.html)
    • Do you find this question helpful?  Yes   No
  • From reg at 4/7/14 2:29 PM
    • hello, i ca'nt connect WIFI on a ainol novo10. The numberbuild is 20130812v1.
      Thank you for your help
    • Ainol Novo :
      Thank you for your mail .
      Please reset your device to factory mode: Setting-backup&reset -Factory Data Reset .
    • Do you find this question helpful?  Yes   No
  • From Елена at 4/7/14 9:49 AM
    • Hello I want to buy a new tablet Ainol Ново 10 Hero II and c I did not get to do it on nternetu.Vy can help me?
    • Ainol Novo :
      Thank you for your mail .
      Checked that Ainol Novo 10 Hero II tablet pc is out of stock now ,we would like to recommend you Ainol Novo 9 Spark II tablet pc (http://www.ainol-novo.com/ainol-novo-9-spark-ii-atm7039-quad-core-9-7-inch-retina-screen-ram-2gb-hdmi-16gb.html)
    • Do you find this question helpful?  Yes   No
  • From Benjamin at 4/2/14 1:25 PM
    • Hello,

      I would like to know if my Hero 2 is or isn't unlocked. And if it wasn't unlocked, how I can do this process very easily.

      Thanks
    • Ainol Novo :
      Thank you for your mail
      It is unlocked tablet pc .
    • Do you find this question helpful?  Yes   No
  • From Mr Zape at 3/31/14 2:09 PM
    • After about 10 months of use the charge input stopped working properly and the tablet would stop the charge process (when connected to the original AC-DC charger) at random points. I am afraid this in turn damaged the battery which now shows inconsistent readings. I have seen this issue for other users in several forums.

      At this point I can only charge via the USB input (which is way slower). I tried to contact Ainol regarding the issue several times, with no reply. The tablet is decent but without support for these possible hardware issues I recommend against it.

      The problem can be checked here: https://www.youtube.com/watch?v=RJJes-mbwvg
    • Ainol Novo:
      Thank you for your mail.
      This is the firmware bug,please update the firmware ROM.
    • Do you find this question helpful?  Yes   No
  • From Shan Iqbal at 3/29/14 12:26 AM
    • Yesterday night i update the firmware which you files given in above lines "Novo1003-Hero-0308-v1.rar" i update this one file.. Update is successfully and I'm not facing now any problem like before i was facing some freeze problem or etc.

      But now only i have little bit problem

      Battery showing sometime 3% or sometime 50%
      another one is: Internal Storage has gone i mean no more showing my 16gb storage why ?
    • Ainol Novo:
      Thank you for your mail.
      This is the firmware bug,please update the firmware.
    • Do you find this question helpful?  Yes   No
  • From Elena at 3/25/14 12:15 AM
    • hello I'm from Russia, when will the release of the 10.1 Ainol novo hero 2. please i want to buy one.
    • Ainol Novo :
      Thank you for your mail .
      We will email you at the first time when Ainol Novo 10 Hero II tablet pc be in stock .
    • Do you find this question helpful?  Yes   No
  • From dave pronger at 3/23/14 7:11 AM
    • my computer will not recognise my novo 10 hero 2
    • Ainol Novo:
      Thank you for your mail.
      Please turn on your tablet as Mass USB Storage.
    • Do you find this question helpful?  Yes   No
  • From felipeMZ at 3/19/14 10:21 AM
    • Estimados,

      Desde Chile, es compatible con dispositivo Huawei E303?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 10 Hero support external Huawei E303 Dongle.
    • Do you find this question helpful?  Yes   No
  • From Elena at 3/15/14 12:46 AM
    • When the tablet will appear in stock?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 10 Hero II is in stock and ready to send.
    • Do you find this question helpful?  Yes   No
  • From John Ehti at 3/13/14 9:38 AM
    • Het ... I have Ainol Hero 2 ..
      I want to Hard reset it .. what to do ???
    • Ainol Novo:
      Thank you for your mail.
      Please choose Setting==>>Reset your tablet.
    • Do you find this question helpful?  Yes   No
  • From Rodrigo Atencio at 3/11/14 10:06 AM
    • My Ainol novo hero II doest not has a Bluetooth. I need to have Bluetooth application form en the Tablet. How I can get lt?
    • Ainol Novo:
      Thank you for your mail.
      Ainol Novo 10 Hero II do not support Bluetooth.
    • Do you find this question helpful?  Yes   No
  • From Manley McKinley at 3/4/14 12:34 PM
    • I have a Hero II. The charging receptacle on the tablet is malfunctioning. How do I get it fixed?
    • Ainol Novo :
      Thank you for your mail .
      We are wondering if there is a charging logo when your tablet pc connect with your computer .
    • Do you find this question helpful?  Yes   No
  • From Loups at 2/28/14 7:07 PM
    • Hello,

      Will this be coming back into stock, or is it sold out for good?

      Best regards,
      Loups
    • Ainol Novo :
      Thank you for your mail .
      Ainol Novo 10 Hero II tablet pc is out of stock now ,we would like to recommend you Ainol Novo 9 Spark II tablet pc (http://www.ainol-novo.com/ainol-novo-9-spark-ii-atm7039-quad-core-9-7-inch-retina-screen-ram-2gb-hdmi-16gb.html)
    • Do you find this question helpful?  Yes   No
  • From safaa at 2/27/14 4:51 AM
    • My tablet suddenly give me warning massage with choice force close without causes then I turn it off but no response now I can't open it again what can I do?
    • Ainol Novo :
      Thank you for your mail .
      Please hold the power button for 5-10 seconds as soft reset .

    • Do you find this question helpful?  Yes   No
  • From TheRealTyScott at 2/20/14 1:48 PM
    • I DONT REMEMBER MY PASSWORD PIN NUMBER TO MY NOVO 10 HERO. WHAT SHOULD I DO??? PLEASE HELP ASAP
    • Ainol novo :
      Thank you for your mail .
      Please finish updated firmware to resolve the issue .
    • Do you find this question helpful?  Yes   No
  • From safaa at 2/13/14 2:17 AM
    • My tablet need to "Power IC" can I buy it? and how much price and shipping cost for it?
    • Ainol Novo:
      Thank you for your mail.
      We will release on our website.
    • Do you find this question helpful?  Yes   No
  • From jacques at 2/10/14 5:25 AM
    • hoeveel zijn de verzendkosten naar Belgie,
      Welke koerier brengt de zending.
      Zijn er bij aflevering nog kosten
    • Ainol Novo:
      Thank you for your mail.
      The shipping cost is 26.0USD.
    • Do you find this question helpful?  Yes   No
  • From momersaleem at 2/3/14 9:30 AM
    • Hello,

      It's urgent.I have bought "Ainol 10 Hero Quad Core". I need its usb driver for my laptop. Where can I get the driver for this device?

      Thanks in advance,
      momersaleem
    • Ainol Novo:
      Thank you for your mail.
      We will update the driver on our website.
    • Do you find this question helpful?  Yes   No
  • From safa at 1/25/14 5:57 AM
    • Hi. I have this tablet but unfortunately the inside (the side where you charge the tablet) broke and I need a replacement. Where could I get a new part and how much would it cost?
    • Ainol Novo:
      Thank you for your mail.
      Can you tell us which parts do you need?
    • Do you find this question helpful?  Yes   No
  • From Omar at 1/24/14 5:33 PM
    • Which is the gross weight of one Ainol Novo 10 ready for shipping
    • Ainol Novo:
      Thank you for your mail.
      About 1.5kg for shipping.
    • Do you find this question helpful?  Yes   No
  • From Vahan Sahakyan at 1/19/14 10:58 PM
    • What is the delivery time to Armenia for 1 Tablet Novo 10 Hero II.
    • Ainol Novo:
      Thank you for your mail.
      You will got your package in 3-5 business days around by Express.
    • Do you find this question helpful?  Yes   No
  • From Vahan Sahakyan at 1/19/14 10:55 PM
    • How much is the shipping cost to Armenia for one tablet?
    • Ainol Novo:
      Thank you for your mail.
      The shipping cost to Armenia is 26.0USD.
    • Do you find this question helpful?  Yes   No
  • From Antonio at 1/18/14 8:02 AM
    • Hello,

      My Hero II has a problem with the screen. It "touches" on its own, opening apps or whatever it presses, and I can use it like that.

      I've realize that when I reset it, or I power it off and on, it works fine, but every time the screen is off, when I switch it on, the problem appears. So I have the screen in "always on" mode, but this consumes so much battery.

      What can I do?

      Thanks in advance.
    • Ainol Novo:
      Thank you for your mail.
      Please update the firmware,this is the firmware bug.
    • Do you find this question helpful?  Yes   No
  • From George at 1/15/14 8:26 AM
    • I have AINOL NOVO HERO 10, build no 20121219.
      These past few days, the sound on video & music does not work!
      There is no problem with the speakers because I get sound on notifications etc...

      Please provide me with a solution...

      George
    • Ainol Novo:
      Thank you for your mail.
      Please choose Setting==>>reset your tablet.
    • Do you find this question helpful?  Yes   No
  • From DIMITRIS at 1/15/14 3:33 AM
    • where i can find the roms of hero 2 in your site?
      where is thw 2014 actions update rom for hero 2?
      thank you
    • Ainol Novo:
      Thank you for your mail.
      Please download the firmware here (http://www.ainol-novo.com/news/)
    • Do you find this question helpful?  Yes   No
  • From jippen at 1/15/14 12:23 AM
    • My novo captain will not start. Nothing happens. Unable to charge the battery or start the recovery. Seems like the upgrade went wrong. Battey status 5o% when I uppraderade and there were no errors in the log. What can I do for it to boot and load?
    • Ainol Novo:
      Thank you for your mail.
      Please hold the power button for 5-10 seconds as soft reset.
    • Do you find this question helpful?  Yes   No
  • From Kristian at 1/13/14 12:10 AM
    • Hello
      I am wondering if you can help with an issue on the Ainol 10 Hero 2 tablet. If i do not use it for 24h it still drains the battery about 50% why is that?
      Best regards
      Kristian
    • Ainol Novo:
      Thank you for your mail.
      This is the firmware bug,please update the firmware.
    • Do you find this question helpful?  Yes   No
  • From rosa at 1/12/14 9:09 AM
    • can ainol novo 10.1 capatin use usb to lan cable to have an internet access?
    • Ainol Novo:
      Thank you for your mail.
      Yes,you can connect wih Ethernet through OTG Cable and RJ45 adapter.
    • Do you find this question helpful?  Yes   No
  • From John at 1/11/14 10:12 AM
    • I switch on the tablet normally, but when i press the button for swicthing it off, it doesn't respond. What can i do?
    • Ainol Novo:
      Thank you for your mail.
      Please hold the power button for 5-10 seconds as soft reset.
    • Do you find this question helpful?  Yes   No
  • From horst nickel at 1/9/14 11:34 AM
    • i have received my novo10 today user manual in chinese need an english version
      thank you
    • Ainol Novo:
      Thank you for your mail.
      Please download the manual here (http://www.ainol-novo.com/news/ainol-novo-10-hero-ii-english-manual/)
    • Do you find this question helpful?  Yes   No
  • From Greg at 1/9/14 4:43 PM
    • I'm in Greece, can I pay with a check of a US bank in US dollars? What's the process then?
    • Ainol Novo:
      Thank you for your mail.
      We support Bank Tranfer,we will release the guide on our website.
    • Do you find this question helpful?  Yes   No
  • From Sagayaraj at 1/6/14 10:50 AM
    • what's the shipping charges to India and how many days will it take?
    • Ainol Novo:
      Thank you for your mail.
      The shipping cost is 26.0USD and you will got your package in 3-5 business day.
    • Do you find this question helpful?  Yes   No

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